Kyra Holohan
Tampa,FL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Server
Italian Delite Pizzeria & Restaurant
08.2020 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated and maintained warm relationships with regular customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Birthday Party Coordinator
Sweet & Sassy
10.2019 - 08.2020
- Coordinated schedules and timelines for events.
- Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
- Protected young guests by monitoring activities and maintaining strong perimeter for activities.
- Brainstormed and implemented creative event concepts and themes.
- Decorated and set tables in accordance with party themes and age groups.
- Led creative games and activities to engage and entertain guests during events.
Education
Bachelors - International Business
University of Tampa
Tampa, FL05.2027
Skills
- Dining Customer Service
- Suggestive Selling
- Order Accuracy
- Cash Register Operations
- Food Preparation and Safety
- Menu Memorization
- Quality Control
- Cash Handling
- High-Volume Dining
- Food Sales and Promotion
Timeline
Server
Italian Delite Pizzeria & Restaurant
08.2020 - Current
Birthday Party Coordinator
Sweet & Sassy
10.2019 - 08.2020
Bachelors - International Business
University of Tampa
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