Kyra Jones
Akron,OH
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances experiences by employing service-oriented behaviors, understanding one's desires, and providing customized solutions.
Overview
2
2
years of professional experience
Work History
Cashier
Applegreen Enfield - N4 Eastbound
11.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise.
- Stocked, tagged and displayed merchandise as required.
Restaurant Hostess
Bob Evans Restaurant
07.2021 - 08.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
Education
Bachelor of Science - Exercise Science
University of Akron
Akron, OH05.2027
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Additional Information
Classes taken- Public speaking, Gen Ed courses, psychology, sociology
Timeline
Cashier
Applegreen Enfield - N4 Eastbound
11.2022 - 08.2023
Restaurant Hostess
Bob Evans Restaurant
07.2021 - 08.2022
Bachelor of Science - Exercise Science
University of Akron
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