Summary
Overview
Work History
Education
Skills
Timeline
Generic

Euclyn Lambert

East Orange,NJ

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Medical Records Clerk

Mountain Surgery Center
09.2022 - Current
  • Reviewed patient charts for accuracy and completeness.
  • Processed incoming medical records requests.
  • Maintained a secure filing system for confidential documents.
  • Entered data into electronic health record systems.
  • Scanned paper records into digital format.
  • Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
  • Retrieved patient medical records in response to requests from authorized personnel.
  • Prepared reports summarizing patient information as requested by physicians or other healthcare providers.
  • Updated patient files with new medical information as needed.
  • Monitored compliance with state and federal regulations regarding release of information.
  • Identified discrepancies between physical documentation and electronic health records.
  • Conducted periodic audits of physical documentation versus electronic health records.

Revenue Cycle/Patient Accounts

East Orange General Hospital
East Orange
03.2017 - Current
  • Developed, implemented, and monitored processes for billing and collections activities.
  • Reconciled accounts receivable ledgers against general ledger entries on a regular basis.
  • Analyzed daily cash receipts from patients and third-party payers to identify discrepancies or trends that may require follow-up actions.
  • Prepared monthly reports on account receivable aging analysis, denied claims analysis, collection performance metrics.
  • Reviewed and analyzed patient accounts to ensure accuracy of information and timely payments.
  • Oversaw complete lifecycle of revenue operations.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.

Medical Records Clerk

Chatham Hills Subacute and Rehab Center
03.2022 - 06.2023
  • Entered data into electronic health record systems.
  • Collected, compiled and maintained statistical data on hospital utilization, beds occupied.
  • Observed confidentiality and safeguarded all patient-related information.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Safeguarded medical records to maintain patient confidentiality.

Unit Clerk/Receptionist/Medical Records Clerk

Chatham Hills Subacute and Rehab Center
01.2022 - 06.2023
  • Scheduled appointments for patients and coordinated transportation services when necessary.
  • Monitored faxes and emails for incoming orders or requests from physicians or other healthcare professionals.
  • Ensured accuracy of coding on patient accounts by verifying billing codes against medical records documentation.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Assisted with special projects assigned by management when required.
  • Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.

Patient Access/ER Registration – Patient Registration

East Orange General
East Orange
12.2014 - 06.2017
  • Verification of Patient Insurance and all Patient Demographics Completing all Registration Requirements and all Inpatient/Admission Requests
  • Collected payments and co-pays from customers using large variety of insurance programs, Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties
  • Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits
  • Distributed informational materials to patients, including necessary forms and important brochures covering hospital procedures and rules
  • Took reservations from physicians and office staff to coordinate bed placements for scheduled and unscheduled patients
  • Interpreted physician's orders accurately to input correct testing information and verify admissions criteria
  • Received, recorded and addressed incoming and outgoing communication via telephone and email
  • Visited patients' rooms to collect insurance and financial information required for registrations
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.

Charity Care/Presumptive Eligibility Rep

East Orange General Hospital
East Orange
06.2016 - 03.2017
  • Interview patient for Charity Care Complete Presumptive Eligibility Application for Eligible Patient Quarterly Charity Care Audits
  • Educated patients on eligibility and affordability options by offering insightful information
  • Reviewed applications for different aid programs and determined qualification criteria for individuals
  • Managed processing of all benefits applications, including those for both Charity Care and Medicaid Interviewed applicants and explained scope of different available benefits
  • Scheduled appointments with applicants to gather information and explain benefits processes
  • Assessed information gleaned from interviews, educational, and medical records, consultation with other professionals and diagnostic evaluations to identify clients' abilities, needs and eligibility for services.

Education

Medical Office Technology-Certificate -

DRAKE School of Business
01.2014

Associate in Office Administration/Medical Concentration -

KATHERINE GIBBS College
04.1999

Presumptive Eligibility/Medicaid Training -

Essex County College

Skills

  • Medical terminology understanding
  • ICD-9 coding experience
  • Data Security
  • Medical Terminology
  • Inventory Coordination
  • Scheduling appointments
  • Medical Coding
  • File Organization
  • Case Management
  • Records Management
  • HIPAA Regulations
  • Insurance Eligibility
  • Written and verbal communication
  • Account Management
  • Customer Service

Timeline

Medical Records Clerk

Mountain Surgery Center
09.2022 - Current

Medical Records Clerk

Chatham Hills Subacute and Rehab Center
03.2022 - 06.2023

Unit Clerk/Receptionist/Medical Records Clerk

Chatham Hills Subacute and Rehab Center
01.2022 - 06.2023

Revenue Cycle/Patient Accounts

East Orange General Hospital
03.2017 - Current

Charity Care/Presumptive Eligibility Rep

East Orange General Hospital
06.2016 - 03.2017

Patient Access/ER Registration – Patient Registration

East Orange General
12.2014 - 06.2017

Medical Office Technology-Certificate -

DRAKE School of Business

Associate in Office Administration/Medical Concentration -

KATHERINE GIBBS College

Presumptive Eligibility/Medicaid Training -

Essex County College

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Euclyn Lambert