Kyra Zuniga
Fullerton,CA
Summary
Proven customer service expert with a dedication to achieving customer satisfaction at BALN Fitness and CVS Pharmacy. Skilled in office organization and demonstrating patience and empathy, adept at problem-solving and maintaining store cleanliness. Trustworthy and dedicated to helping others. Talented at correctly taking orders and working diligently.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
BALN Fitness
08.2023 - Current
- Greeted guests at front desk and managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Scheduled appointments accurately.
- Organized, maintained and updated information in computer databases.
- Collected payments, processed transactions and updated relevant records.
Store Associate- Seasonal
CVS Pharmacy
08.2023 - 12.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Education
Currently Working Towards Bachelors - Psychology And Forensics
Hope International University
Fullerton, CA05.2028
High School Diploma -
Ontario High School
Ontario, CA05.2024
Skills
- Customer Service
- Listening Skills
- Problem-solving skills
- Telephone Etiquette
- Office Organization
- Store Cleanliness Maintenance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
BALN Fitness
08.2023 - Current
Store Associate- Seasonal
CVS Pharmacy
08.2023 - 12.2023
Currently Working Towards Bachelors - Psychology And Forensics
Hope International University
High School Diploma -
Ontario High School
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