Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Kyrah Carpenter

Rome,USA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

3
3
years of professional experience

Work History

Medical Front Office Coordinator

Medical arts Cardiology
11.2022 - Current
  • Answered phone calls and messages for 4 providers in a cardiology and preventative medicine office, scheduling appointments, and handling patient inquiries.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained confidentiality of information regarding clients and company.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Assisted with scheduling new patients and securing paperwork completion.

Referral Specialist

Mvhs
11.2022 - Current
  • Built professional relationships with medical providers and personnel.
  • Scheduled appointments with specialists on behalf of patients
  • Called insurance companies to get precertification and other benefits information on behalf of patients for imaging and surgical procedures.
  • Processed referral requests from patients, doctors and other health care professionals.
  • Responded to patient inquiries to offer timely updates regarding referral status
  • Prepared and processed patient referrals and transfer requests.

Ward Clerk/Labor Tech

Rome Memorial Hospital
02.2022 - 11.2022
  • Filled out records, staffing sheets, and patient documents.
  • Organized paperwork for doctors, nurses, and patients.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Delivered high-quality care to laboring/ post partum patients in hospital facility.

Education

High school diploma -

Rome Free Academy
Rome, NY
06.2021

Skills

  • Insurance Verification
  • Patient Care
  • Train employees
  • Phone etiquette
  • Patient scheduling
  • Medical Receptionist
  • Copying and scanning
  • HIPAA compliance

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Medical Front Office Coordinator

Medical arts Cardiology
11.2022 - Current

Referral Specialist

Mvhs
11.2022 - Current

Ward Clerk/Labor Tech

Rome Memorial Hospital
02.2022 - 11.2022

High school diploma -

Rome Free Academy
Kyrah Carpenter