Kyree Hutchinson
LILBURN,GA
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. With successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
4
4
years of professional experience
Work History
General Service Technician
Pepboys Parts And Auto
09.2022 - Current
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Inspected equipment to diagnose operational issues.
Host
Applebee's Grill + Bar
05.2022 - 08.2022
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
Customer Service Cashier
Wendy's
09.2021 - 01.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Customer Service
Animal House Pet & Home Care
02.2019 - 06.2019
- Trained, oversaw and mentored new team members to strengthen performance and job expertise.
- Engaged clients in person and over phone to answer questions and address complaints.
- Resolved concerns with products or services to help with retention and drive sales.
- Planned schedules and workflows based on expected customer demands.
Education
High School Diploma -
Parkview High School
Lilburn, GA05.2022
Skills
- Customer Satisfaction
- Valid Driver's License
- Project Estimation and Bidding
- Preventive Maintenance
- Attention to Detail
- Hand Tool Knowledge
- Basic Tools
- Testing and Analysis
- Records Accuracy
- Service Ticket Accuracy
- Customer Relationship Management
- Hospitality and Accommodation
- Electronic Systems
- Analytical Thinking
- Verbal and Written Communication
- Service Reports
- Work with Minimal Supervision
- Inventory Management
Timeline
General Service Technician
Pepboys Parts And Auto
09.2022 - Current
Host
Applebee's Grill + Bar
05.2022 - 08.2022
Customer Service Cashier
Wendy's
09.2021 - 01.2022
Customer Service
Animal House Pet & Home Care
02.2019 - 06.2019
High School Diploma -
Parkview High School
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