Kyri Ivery
Sulphur Springs
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Graham Family Dental & Spa
10.2023 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
Cosmetologist
Guys & Gals Barbershop And Salon
09.2020 - 10.2023
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
Cosmetologist
Uptown Cutts
11.2016 - 09.2020
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Education
No Degree - Cosmetology
Ogle Hair Skin And Nails
Denton, TX08.2015
High School Diploma -
Sulphur Springs High School
Sulphur Springs, TX05.2011
Skills
- Critical Thinking Skills
- Appointment Scheduling
- Organizational Skills
- Multitasking ability
- Customer Service
- Patient Relations
- Insurance Verification
- Patient Care Coordination
- Verbal and written communication
- Scheduling
- Payment Collection
- Filing and Recordkeeping
Timeline
Patient Care Coordinator
Graham Family Dental & Spa
10.2023 - Current
Cosmetologist
Guys & Gals Barbershop And Salon
09.2020 - 10.2023
Cosmetologist
Uptown Cutts
11.2016 - 09.2020
No Degree - Cosmetology
Ogle Hair Skin And Nails
High School Diploma -
Sulphur Springs High School
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