Kyria Gayle
Houston
Summary
Enthusiastic, Tenacious, Dedicated Hard working Experienced Leasing Consultant, looking to obtain a challenge that will enable me to elevate my exceptional customer service, issue resolution, and keen eye for even the smallest details. Extremely Eager to expand my knowledge, in order to grow and bring further success to the reality industry.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
IMT Residential
05.2021 - Current
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Distributed and followed up on tenant renewal notices.
- Greeted clients, showed apartments, and prepared leases.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Responded to requests and scheduled appointments for property showings.
- Collected rent and tracked resident payments and information in computer system.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
- Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
Smokehouse Operator
Market Basket
10.2019 - 09.2020
- Recorded production data in company database for internal and regulatory recordkeeping requirements.
- Worked with team members to smoothly run day to day business processes
- Achieved production targets on consistent basis.
- Reviewed purchase orders and work orders to process each job with accurate data and standards.
- Maintained a clean and professional personal appearance.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs ,resolving concerns, and driving sales.
- Evaluated inventory , optimizing strategies to meet customer demands.
- Recommended Different items to customers based on personal needs.
Education
High School Diploma - General
Robert E Lee High School
Baytown, TX06.2018
Some College Experience - General Studies
Ranger College
Ranger, TX08.2018
Skills
- Telephone and email etiquette
- Administrative support
- Relationship building and retention
- Strategic Planning
- Team Building
- Outlook
- Real Page
- Rent Dynamics
- MRI
- Ambitious
- Fast learner
- Time management
- Account management
Timeline
Leasing Consultant
IMT Residential
05.2021 - Current
Smokehouse Operator
Market Basket
10.2019 - 09.2020
High School Diploma - General
Robert E Lee High School
Some College Experience - General Studies
Ranger College
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