Kyriatjearim Jimenez Sanchez
Summerville,SC
Summary
Self-starting Front Desk Coordinator with 3+ years of experience and training in leadership. Proactive problem-solver with dedication to individualized client relationships and workplace organization.
Overview
11
11
years of professional experience
Work History
Front Office Coordinator/Certified Occupational Therapy Assistant
Roper St. Francis Hospital
02.2019 - Current
- Collect and process co-pays.
- Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Coordinated referrals to specialists or other healthcare providers as needed for comprehensive patient care.
- Safeguarded patient privacy by strictly adhering to HIPAA regulations and maintaining confidentiality at all times.
- Collect patient and client documents and information upon referral.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Facilitated timely check-in and check-out procedures, streamlining patient flow through the clinic.
- Assisted in training of new front office staff, sharing best practices and procedures.
- Provided direct occupational therapy services in acute care settings.
- Increased patient engagement by developing and implementing interactive therapy sessions.
Occupational Therapy Assistant
Vimar Therapy Group
03.2013 - 04.2018
- Collaborated with occupational therapists to develop comprehensive treatment plans for patients.
- Maintained accurate documentation of patient progress, ensuring efficient communication among healthcare team members.
- Developed strong rapport with patients, fostering trust and enhancing their commitment to therapy goals.
Education
Medical Billing And Coding
Trident Technical College
Charleston, SC05.2025
Associate of Science - Occupational Therapy
University of Puerto Rico - Humacao
Humacao, PR07.2011
Skills
- Customer service expertise
- Appointment Scheduling
- Front Office Management
- Insurance Verification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Office Coordinator/Certified Occupational Therapy Assistant
Roper St. Francis Hospital
02.2019 - Current
Occupational Therapy Assistant
Vimar Therapy Group
03.2013 - 04.2018
Medical Billing And Coding
Trident Technical College
Associate of Science - Occupational Therapy
University of Puerto Rico - Humacao
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