Kysha Moschetto
Abington ,MA
Summary
Highly proactive manager with 5+ years of experience in team leadership in restaurant/ customer service industry. Background includes sales, management and customer service in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Lucy’s American Tavern
Dorchester , MA
11.2017 - 08.2022
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Led and directed team members on effective methods, operations and procedures.
Education
Certificate - Medical Assistant
The Salter School
Tewksbury MAEMT Studies
EMS ACADEMY
Marshfield, MA10.2019
Skills
- Staff Scheduling
- Performance Improvement
- Money Handling
- Supply Ordering and Management
- Front of House Management
- Dining Reservations
- Guest Relations
- Organization and Prioritization
- Inventory Management Software
- Customer Service Best Practices
- Thorough Knowledge of Product
- Anticipating Problems
Timeline
Restaurant Manager
Lucy’s American Tavern
11.2017 - 08.2022
Certificate - Medical Assistant
The Salter School
EMT Studies
EMS ACADEMY
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