Lori A Wirtner
Healthcare Manager
Tyrone,PA
Summary
Experienced Office Management experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business decisions. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
60
60
years of professional experience
Work History
Office Manager
UPMC
Huntingdon, PA
09.2013 - Current
- Hired as Certified Medical Assistant and promoted to Office Manager in 2017
- Review/complete scheduling requirements for Physicians, Medical Staff, and Medical Students
- Manage three various offices located in Huntingdon, PA and oversee approximately 25 medical and professional staff
- Assist with establishment of new satellite clinic for UPMC in Huntingdon, PA
- Order and maintain stock of appropriate medical supply for offices
- Maintain correspondence with Physicians and administration regarding personnel, human resources, supplies, and patient issues
Independent Consultant
Monat Global Premium Hair and Skincare Products
, USA
06.2018 - 01.2022
- Completed marketing and distribution of Monat products
- Educated various sales employees on methods and use of products
- Presented products to individuals in various forms including but not limited to social media, home demonstrations, and community events
- Promoted individuals to join and become market partners
Business Owner/Operator
Lori’s Cake Creations
Tyrone, PA
09.1996 - 10.2014
- Sole Proprietor and completed tasks of marketing sales and finances
- Maintained orders of supplies as necessary
- Manufactured homemade baked goods for wholesale and retail
- Distributed products to various local businesses
- Managed non-profit organization fundraising of baked goods
- Fulfilled individual orders for all-occasion and wedding cakes
Certified Medical Assistant
The Grier Boarding School
Tyrone, PA
08.2012 - 09.2013
- Worked at infirmary of infirmary of private school system with 300+ female students of various cultures and ethnicities
- Assisted RN in daily medication administration and inpatient care
- Arranged appointments and transportation for students to doctors office/ER
- Completed medical procedures as necessary
Certified Medical Assistant
Clearbrook Family Medicine
Tyrone, PA
12.2005 - 09.2013
- Assisted single-family Physician with patient care
- Preformed lab studies, EKG’s, CLIA waved testing, and administered injections
- Obtained insurance authorizations for specialized testing
- Facilitated triage via phone calls, arranged appointments, and specialist referrals
- Implemented Electronic Medical Records system
- Assisted Physician with short procedures including biopsies, wound care, and manipulatory therapy.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Certified Medical Assistant
, USA
05.1985 - 12.2005
- Completed Certified Medical Assistant duties at various Hospitals and Private Practices
- Implemented requirement for three new labs and obtained state requirements and licenses for aforementioned
- Initiated PA State License Laboratory as sole technician
- Experienced in areas including Cardiology, Neurology, and Family Practice
- Duties included obtaining vital signs, EKG’s, stress tests, pacemaker evaluations, Holter monitors, EMG/NCV, administered injections, phlebotomy/venipuncture and pulmonary function testing
- Assisted with minor surgeries and procedures
- Maintained quality assurance for state evaluations
- Completed administrative duties including office inventory, data entry, insurance forms, and patient billing
Education
Bachelor of Science - Health Care Administration Pending
Capella University
Associate of Science - Medical Assistant
Mount Aloysius College
Cresson, PASkills
- Team Management
- Policy and Procedure Modification
- Office Management
- Licensing Requirements
- Biweekly Payroll Processing
- Maintenance Coordination
- Office Supplies and Inventory
- Office Equipment Management
- Employee Motivation
- Friendly and Relatable
- Meeting Coordination and Support
Timeline
Independent Consultant
Monat Global Premium Hair and Skincare Products
06.2018 - 01.2022
Office Manager
UPMC
09.2013 - Current
Certified Medical Assistant
The Grier Boarding School
08.2012 - 09.2013
Certified Medical Assistant
Clearbrook Family Medicine
12.2005 - 09.2013
Business Owner/Operator
Lori’s Cake Creations
09.1996 - 10.2014
Certified Medical Assistant
05.1985 - 12.2005
Bachelor of Science - Health Care Administration Pending
Capella University
Associate of Science - Medical Assistant
Mount Aloysius College