Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager
Open To Work

LaBasha McKinley

Plover,WI

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

General ManagerTeacher (includes student teaching internship)Customer Service RepresentativeBank TellerCNA

Work Type

Full Time

Location Preference

On-Site
Location: Plover, WI, US
Open to relocation: Yes

Salary Range

$60000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceHealthcare benefitsPaid time offPaid sick leave401k match4-day work week

Summary

Selected as Employee of the Month to acknowledge exceptional dedication and teamwork.

Received award for driving significant year-over-year growth exceeding 23%.

Implemented strategies to acknowledge loyalty program members, fostering year-over-year engagement.

Overview

13
13
years of professional experience

Work History

General Manager

Qdoba Eats
Weston, WI
04.2025 - Current
  • Led operational efficiency initiatives, enhancing service delivery and customer satisfaction.
  • Managed daily restaurant operations, ensuring adherence to company policies and procedures.
  • Developed training programs for staff to improve performance and reduce turnover rates.
  • Oversaw budgeting and financial forecasting, optimizing resource allocation within the restaurant.
  • Implemented inventory control systems, minimizing waste and improving supply chain efficiency.
  • Fostered a positive team environment, promoting collaboration and high employee morale.
  • Analyzed sales data to identify trends, drive menu improvements, and enhance profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

General Manager, Assistant Manager

Chili’s Bar and Grill
Wisconsin
01.2013 - 11.2024
  • Business Development and Process Improvement
  • Schedule to ensure optimum staff rotation.
  • Ensure the financial targets are meet for cost containment.
  • Increase monthly targets consistently post-pandemic.
  • Recognized for maintaining
  • Increased sales by a minimum of 10% over a 2 year period.
  • Participated a program to improve digital satisfaction ratings.
  • Improved digital satisfaction ratings for target operations from 52% to 85%
  • Management and Administration
  • Schedule labor resources to meet corporate targets.
  • Ensure inventory counts is completed monthly.
  • Reconcile the monthly inventory to determine anomalies from previous reporting period.
  • Determine strategies to resolve any shortages or cost variances.
  • Conduct weekly hot inventory checks and resolve any variances.
  • Ensure compliance with all relevant health and safety standards.
  • Ensure a superior customer experience by accurate orders, and product knowledge.
  • Duties include taking care of guests by providing accurate food orders, providing excellent customer service, Maintaining a clean work environment
  • My duties included being knowledgeable of the food menu and changes
  • Improved Cost of Liquor cost to target.
  • Talent Development / Education
  • Recruit and hire management staff.
  • Schedule all management and staff.
  • Conduct staff orientations across the entire operation.
  • Ensure that all staff paperwork is completed to the required regulatory compliance.
  • Train all new hires in the proper protocol of Chili’s values and beliefs (food knowledge/greet, availability, workbook completion)
  • Develop and deliver educational material for a wide range of educational environments, both commercial and public school
  • Develop and implement assessment criteria for a range of learning ages.
  • Develop and evaluate training outcomes to meet the corporate and educational standards.
  • Mentor and support others in their life goals and career objectives.
  • Track individual progress against the training goals.
  • Plan and implement activities to meet the physical, emotional, intellectual and social needs of the children
  • Ensure the learning environment is clean and safe
  • Comfort children and build children’s esteem
  • Observe children and make note of progress
  • Quality Assurance and Control
  • Ordering food and liquor products weekly.
  • Quality line checks to ensure proper quality of food, correct temperature, appearance
  • Performed food order inventory(produce/Gfs) to make sure that we had enough product to last the week based on sales

Teacher (includes student teaching internship)

Red Caboose
02.2015 - 06.2018

Server

IHOP
09.2014 - 03.2015

Education

Early Childhood Education

Madison Area Technical College
01-2017

No Degree -

University of Wisconsin – Stevens Point
Stevens Point, WI
01-2012

Skills

Utilized Spanish language skills for effective communication and collaboration over eight years

Utilized Microsoft Word and Excel to streamline documentation processes and improve data management efficiency

Utilized patience to effectively resolve conflicts and foster collaboration

Analyzed information to facilitate informed decision-making and strategic planning

Developed and implemented communication protocols to streamline information flow

Languages

Spanish
Professional Working

Timeline

General Manager

Qdoba Eats
04.2025 - Current

Teacher (includes student teaching internship)

Red Caboose
02.2015 - 06.2018

Server

IHOP
09.2014 - 03.2015

General Manager, Assistant Manager

Chili’s Bar and Grill
01.2013 - 11.2024

Early Childhood Education

Madison Area Technical College

No Degree -

University of Wisconsin – Stevens Point

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