Lacey Flores
North Richland Hills,TX
Summary
Proven leader with extensive experience in customer service and team leadership, notably at Route377 Gokarts. Excelled in cash handling and POS systems, enhancing transaction efficiency by 30%. Demonstrated a positive attitude and reliability, ensuring high-quality customer interactions and operational excellence. Skilled in training new hires and streamlining opening and closing procedures. Im also very experienced in social media, and can promote products, deals, memberships, and more!!
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Route377 Gokarts
03.2024 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- I've Communicated with customers and team members to solve problems.
- I have processed both cash and card purchases and returns.
- I am responsible for accurately counting the starting cash to ensure the drawer is properly balanced for the shift.
- I am also responsible for conducting a thorough count of all funds in the drawer at the night's end to ensure accuracy and proper closure of the cash register.
Server/Cashier Team Lead
Namoo Korean Bowl
04.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Fast Food Crew Member
Chicken Express
08.2022 - 03.2023
- Worked at the front counter, drive-thru, and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- I consistently maintain cleanliness throughout the establishment including my designated area and the customer's dining area, to ensure a welcoming and hygienic environment
Education
High School Diploma -
Birdville High School
North Richland Hills, TX05.2021
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Positive Attitude
- Flexible Schedule
- Punctual and Reliable
- Cash Register Operation
- Store Opening and Closing
- Money Handling
- Cashier training
- Product restocking
- Heavy Lifting
- New Hire Training
- Opening and closing procedures
- Cash Drawer Reconciliation
- POS Systems
horse training
I interned for several years working alongside my mentor, and since then I've been on my own training and being self-employed. I have learned several types of horse training and have had many clients with beautiful results. as thats somethings ill always do I also have a passion for skincare/beauty and absolutely love the tanning salons. I know I would be a very hard dedicated worker.
Timeline
Cashier Team Lead
Route377 Gokarts
03.2024 - Current
Server/Cashier Team Lead
Namoo Korean Bowl
04.2023 - 01.2024
Fast Food Crew Member
Chicken Express
08.2022 - 03.2023
High School Diploma -
Birdville High School
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