Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lacey Guerre

Kokomo,IN

Summary

Dynamic WebMD Health Services veteran with experience in strategic planning and relationship building. Transformed well-being programs by enhancing client engagement and managing a network of 100 Wellbeing Champions, which significantly boosted outreach and participation. Spearheaded the Well-being Champion Network Peer Group to foster cross-client innovation sharing, and played a crucial role in developing the Culture of Health Assessment tool for strategic planning initiatives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Well-being Program Manager

WebMD Health Services
08.2021 - Current
  • Guide the strategic planning and goal-setting process for programs, aligning initiatives with the organizational vision and priorities.
  • Oversee the resolution of issues and challenges impacting program success, facilitating problem-solving, and decision-making processes.
  • Collaborate with the client team to develop effective strategies for increasing program awareness and engagement.
  • Review participant and client feedback on a regular basis in order to identify potential areas for improvement in programming.
  • Generate and deliver reports, program review presentations, and other program status updates.
  • Design surveys for participants seeking feedback on their experiences with the program offerings.
  • Organize events such as Lunch and Learns, or new hire training, aimed at promoting awareness around the program and specific topics relevant to the organization's population.
  • Assist with creating, collecting, and distributing health promotion materials.
  • Manage 100 Wellbeing Champions.
  • Recruit and train Wellbeing Champions to meet role requirements.

Wellbeing Champion Network Peer Group Co-lead

WebMD Health Services
06.2022 - Current
  • Conduct monthly sessions supporting Program Managers and Coordinators to establish productive Well-being Champion Networks.
  • Craft relevant and practical agendas for monthly Peer Group meetings.
  • Strengthen networks by promoting cross-client sharing of innovative concepts.
  • Streamline tools to increase the overall effectiveness of the Wellbeing Champion Network across the division.

Culture of Health Assessment Co-lead

WebMD Health Services
01.2022 - Current
  • Assist in evolving an assessment to help employers evaluate their well-being program offerings by identifying strengths and opportunities for improvement, to fuel strategic planning for cultivating a culture of health at the local level, either on-site or remotely.
  • Collect data, and report results to the internal client team.
  • Brainstorm and execute strategies to demonstrate tool relevance and increase client utilization.
  • Develop and implement data collection strategies to streamline processes and support accuracy.
  • Create training materials to help users understand how to effectively use the Culture of Health Assessment tools and features.
  • Recruit, train, and supervise the Culture of Health Assessment workgroup members.

Webinar Presenter

WebMD Health Services
06.2019 - 08.2021
  • Created and organized a wide variety of webinar content for employer populations.
  • Presented 45- to 90-minute webinars to small and large groups of individuals.
  • Recorded WebMD ONE navigation demos for multiple clients, such as Advent Health, Reta Trust, and Verizon.
  • Assisted in producing the first Coaching University mini-webinar series.
  • Collaborated with various vendors to produce and present WebMD’s first virtual health fair for Horizon Blue Cross Blue Shield of New Jersey.
  • Recorded 'Staying Active and Well during Quarantine,' which was posted to WebMD’s public website.
  • Received the Customer Impact Award for work on webinar projects.

Tobacco Specialty Coach

WebMD Health Services
10.2018 - 08.2021
  • Experienced in the cessation of various tobacco products: smokeless tobacco, cigarettes, and electronic nicotine delivery systems.
  • Prescribed the following types of nicotine replacement therapy: gum, lozenges, and patches.
  • Delivered strategies to manage tobacco cravings, weight gain, and stress.
  • Educated benefits and risks associated with tobacco use.
  • Assessed individuals' readiness, confidence, and motivation to quit.
  • Supported tobacco users through the quitting process.
  • Attended client luncheons to discuss health coaching successes with the client wellness team.
  • Received an Accountability Award for my work on the tobacco team.

Weight Management Speciality Coach

WebMD Health Services
10.2018 - 08.2021
  • Assisted participants in losing 5-10% of their current body weight within a 6-12 month program.
  • Evaluated individuals' readiness, confidence, and motivation for weight loss.
  • Discussed stress management, sleep patterns, nutrition, and exercise in relation to weight loss.
  • Provided support and guidance through telephonic sessions on a weekly basis for the first month, and on a 3- to 4-week basis for the remainder of the weight loss program.
  • Identified and co-produced solutions regarding behavior change barriers.
  • Attended client luncheons to discuss health coaching successes with the client wellness team.

Education

Bachelor of Science - Exercise Science

Ball State University
Muncie, IN
05-2015

Skills

  • Verbal and written communication
  • Workflow management
  • Documentation and reporting
  • Strategic planning
  • Problem-solving
  • Relationship building
  • Efficient time management
  • Group collaboration

Certification

  • AFPA Certified Nutrition and Wellness Consultant Expiration July 2025
  • American Red Cross CPR/AED Certified Expiration May 2026

Timeline

Wellbeing Champion Network Peer Group Co-lead

WebMD Health Services
06.2022 - Current

Culture of Health Assessment Co-lead

WebMD Health Services
01.2022 - Current

Well-being Program Manager

WebMD Health Services
08.2021 - Current

Webinar Presenter

WebMD Health Services
06.2019 - 08.2021

Tobacco Specialty Coach

WebMD Health Services
10.2018 - 08.2021

Weight Management Speciality Coach

WebMD Health Services
10.2018 - 08.2021
  • AFPA Certified Nutrition and Wellness Consultant Expiration July 2025
  • American Red Cross CPR/AED Certified Expiration May 2026

Bachelor of Science - Exercise Science

Ball State University
Lacey Guerre
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