Lacey Horn
Cheney,WA
Summary
Hardworking Deli Clerk with almost 3 years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments. Motivated Barista, Deli and Bakery clerk offers expertise in customer service, and food preparation. Excellent listening, problem-solving and relationship-building skills.
Overview
1
1
year of professional experience
Work History
Deli Clerk
Yoke's Fresh Market
10.2023 - Current
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Kennel Technician
Free Range Boarding
06.2023 - 09.2023
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Collaborated with veterinary staff to provide medical treatments and monitor post-surgery recovery for animals in our care.
Bakery Clerk
Safeway
12.2022 - 06.2023
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
Education
Associate of Applied Science - Integrated Community Services
Spokane Falls Community College
Spokane, WA06.2024
High School Diploma -
Insight School of Washington
Tacoma, WA03.2022
Skills
- Food Preparation
- Product Rotation
- Food Running
- Ordering Procedures
- Beverage Preparation
- Register operations
- Cash Handling
- Safe Food Handling Practices
Timeline
Deli Clerk
Yoke's Fresh Market
10.2023 - Current
Kennel Technician
Free Range Boarding
06.2023 - 09.2023
Bakery Clerk
Safeway
12.2022 - 06.2023
Associate of Applied Science - Integrated Community Services
Spokane Falls Community College
High School Diploma -
Insight School of Washington