Lacey Taylor
Madera,CALIFORNIA
Summary
Office Assistant supporting library operations, educational workshops and enrichment programs. Enjoys interacting with local community and assisting patrons. Greets library visitors and guides them to requested items and materials. Adept at scanning items for checkout and reviewing returns for damage. Hard worker with a punctual nature, positive attitude and flexible approach to handling daily challenges. Good communication, organizational and multitasking abilities.
Overview
12
12
years of professional experience
Work History
Office Assistant
Madera County Library
Madera, United States
07.2019 - Current
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered questions from patrons and helped to find desired materials.
- Gained strong understanding of various methods for cataloging books and other materials.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Maintained circulation desk for lending periodicals and books to patrons.
- Helped children select appropriate reading level library books.
- Answered patron questions in-person or by phone regarding library services and resources.
- Collected and processed fines on overdue library materials.
- Entered new transactions and updated records of library users.
- Helped children's librarian organize and assist summer reading program for local school children.
- Assisted patrons with library's computers and provided information on logging onto Internet.
Office Assistant
Newton Property Management
Madera, CALIFORNIA
01.2008 - 07.2017
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Developed correspondence letters, memos and emails.
Education
High School Diploma -
Madera High School
Madera, CASkills
- Payment Processing
- Materials Organization
- Opening and Closing Procedures
- Organizing and Categorizing
- Clerical Support
- Data Entry
- Data Recording
- Verbal and Written Communication
- Customer Service
- Shelving
Accomplishments
- Collaborated with library team in the development of the Backpack Literacy Program which received the California Innovation Award 2021.
Timeline
Office Assistant
Madera County Library
07.2019 - Current
Office Assistant
Newton Property Management
01.2008 - 07.2017
High School Diploma -
Madera High School
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