Laci High
Summary
HR professional with solid foundation in benefits administration and regulatory compliance. Recognized for effectively managing benefits programs and streamlining processes to improve efficiency and satisfaction. Known for strong collaboration and adaptability, ensuring reliable support for team objectives and evolving organizational needs.
Overview
11
11
years of professional experience
Work History
Human Resources Director
VIVA PEDIATRICS
05.2023 - 11.2024
- Oversee personnel and daily operations of the HR department
- Manage weekly payroll with blended rates and bi-weekly payroll for three offices; ensuring compliance with applicable federal and state regulations
- Implementation of new payroll software, including training for employees and managers
- Initiate file feed connections between payroll software and healthcare carriers
- Responsible for independent contractor agreements and on-time payments per agreements
- Manage benefit plan selection and negotiations with brokers to ensure compliance with all regulatory agencies
- Responsible for401k plan administration and maintaining accurate records for yearly audit
- Implemented and manage mass messaging system for fast and efficient text and email communication for all employees and patients
- Process unemployment claims and appeals
- Communicate with employees and providers on workers' compensation claims with the goal of employee returning to work
- Ensure necessary documents and procedures are up-to-date for internal and external audits for Retirement Plans and Workers Compensation
- Create and maintain onboarding plans; maintain electronic signature software for pre-screening and onboarding packets; and manage the orientation path for newly hired employees' training on HR policies, internal procedures and regulations
- Assist managers with new job descriptions; audit and update current job descriptions as necessary
- Audit employee personnel files on a monthly basis
- Meticulously update, create and communicate Standard Operating Procedures associated with company personnel and system processes, including updates to Employee Handbook, as needed
- Confirm leave of absence requests are compliant with federal FMLA guidelines and ADA accommodations
Human Resources Manager
AUTO RESCUE SOLUTIONS
11.2021 - 05.2023
- Responsible for overseeing personnel and daily operations of the Human Resources Department
- Managed weekly payroll operations for two entities throughout multiple states, while maintaining compliance with applicable federal and state regulations, including registering with appropriate state taxing agencies to deposit payroll taxes in states where offices are not maintained
- Managed all benefit plans from negotiation process with brokers to ensuring compliance relative to state and federal regulations
- Audited monthly benefit invoices; health, dental, vision, and all involuntary plans
- Responsible for401k plan administration and maintenance of accurate records for yearly audit
- Managed internal and external audits for Retirement Plan and Workers Compensation to ensure relevant procedures, work papers, and other supporting documents were current
- Evaluated employee performance and appraised pay scales accordingly
- Took appropriate and fair disciplinary action against employees who violated rules and regulations and addressed employee grievances
- Created and maintained onboarding plans and managed the orientation path for newly hired employees' training on HR policies, internal procedures and regulations
- Maintained compliance with federal FMLA guidelines and ADA accommodations with regards to leave of absence requests
- Adhered to operating within department budget
Human Resources Generalist
BEAUTY MANUFACTURING SOLUTIONS CORPORATION
02.2018 - 11.2021
- Supported managers across organization relative to HR guidelines, laws, systems, and processes
- Processed payroll for exempt and non-exempt staff
- Implemented packaged payroll systems with continuous employee/manager training and troubleshooting
- Assisted with annual401k plan and financial audit
- Conflict resolution with office and production staff
- Conducted new hire orientation, job description audits
- Created and updated training courses/paths within online learning system in accordance with companies training matrix
- Tracked COVID related leave and pay per the FFCRA Act
- Assisted contract benefit administrator with benefit enrollment and open enrollment
- Audited monthly benefit invoices; health, dental, vision, voluntary benefits
- Audited quarterly ACA compliance
- Responsible for all phases of worker's compensation claims and FMLA notices and tracking
Human Resources Generalist
VIVA PEDIATRICS
11.2013 - 02.2018
- Oversaw HR staff ensuring compliance with policies and procedures in accordance with federal and state laws for four offices
- Effectively led cross-functional teams in organizational and change management efforts
- Supported managers across organization relative to HR guidelines, laws, systems, and processes
- Maintained HRIS, applicant tracking, and payroll systems
- Reviewed and assisted with quarterly evaluations
- Conducted and documented employee complaint investigations
- Facilitated and directed new hire orientations
- Responsible for all phases of worker's compensation claims
- Handled counseling, exit interviews, disciplinary procedures, and assisted with terminations
- Conducted audits of personnel charts, staff training records and job descriptions
- Prepared new hire documentation – offer letters, background check releases
- Responsible for OSHA log maintenance
- Handled unemployment claims, employment verifications, and subpoenas
- Assisted employees with questions regarding benefits and payroll
Education
Texas Christian University
01.2003
Skills
- Human resources policies & processes
- Benefit administration expertise
- Worker’s compensation claim experience
- Data Analysis Capabilities
- HR automated systems
- Vendor relationship management
- Healthcare benefits management
- Conflict resolution
- Employee counseling and mentoring
- Auditing skills
- Contract administration
- Microsoft Office skills
Timeline
Human Resources Director
VIVA PEDIATRICS
05.2023 - 11.2024
Human Resources Manager
AUTO RESCUE SOLUTIONS
11.2021 - 05.2023
Human Resources Generalist
BEAUTY MANUFACTURING SOLUTIONS CORPORATION
02.2018 - 11.2021
Human Resources Generalist
VIVA PEDIATRICS
11.2013 - 02.2018
Texas Christian University