Lacie Perez
Metuchen,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Server
McLoone's Robinson Ale House
03.2023 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Receptionist & Social Media Manager
LaStella Hair Salon
11.2021 - 03.2023
- Greeted incoming clients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Designed and implemented social media strategies to align with business goals.
Server
Asbury Ale House
04.2021 - 09.2021
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Rivolis Toms River Hub
01.2019 - 05.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Associate of Arts - Liberal Arts
Ocean County College
Toms River, NJ01.2023
Skills
- Administrative Support
- Bookkeeping
- Technical Support
- Customer/Client Relations
- Social Media Management
- Guest Engagement
- High-Volume Dining
Timeline
Server
McLoone's Robinson Ale House
03.2023 - 09.2023
Receptionist & Social Media Manager
LaStella Hair Salon
11.2021 - 03.2023
Server
Asbury Ale House
04.2021 - 09.2021
Server
Rivolis Toms River Hub
01.2019 - 05.2021
Associate of Arts - Liberal Arts
Ocean County College
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