Laci Mae Gilroyed
Rockwall,Texas
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills. Adept at guest engagement and maintaining cleanliness standards, I excelled in creating memorable dining experiences. Proven ability to build relationships and manage workflow efficiently, ensuring high guest satisfaction and smooth service transitions.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in any serving role.
Overview
3
3
years of professional experience
Work History
Server
Napolis
Rowlett, TX
06.2026 - Current
- Delivered attentive table service, anticipating guest needs and resolving concerns promptly.
- Coordinated with kitchen staff to ensure accurate orders and timely meal delivery.
- Managed section workflow during peak service, maintaining efficient pacing and guest satisfaction.
- Monitored dining area cleanliness, table readiness, and service station organization.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Social Media Manager
Simply Obsessed
Mesquite, TX
09.2024 - Current
- Managed social content calendars across Instagram, TikTok, and Facebook for consistent brand presence.
- Created engaging captions, graphics, and short-form video posts aligned with campaign goals.
- Monitored comments, messages, and community feedback to maintain responsive audience engagement.
- Scheduled posts using social media management tools to support timely publishing.
- Coordinated with marketing teams to align promotions, launches, and seasonal campaigns.
- Tracked trending topics and platform updates to adapt content for changing algorithms.
Sales Associate
HOTWORX
Fate, TX
01.2024 - 10.2026
- Greeted prospective members and conducted studio tours to explain memberships and infrared workout benefits.
- Processed membership sales, upgrades, and cancellations with accuracy using point-of-sale systems.
- Followed up on leads through calls, texts, and email to support conversion and retention.
- Maintained clean, organized studio spaces and ensured equipment readiness before opening.
- Built strong member relationships through consistent engagement, scheduling support, and service recovery.
- Supported promotional efforts by explaining offers, memberships, and studio policies to visitors.
Education
High School Diploma -
Rockwall Highschool
Rockwall, TXSkills
- Guest relations management
- Guest relations management
- Guest relations management
- Guest relations management
- Guest relations management
- Guest relations management
Timeline
Server
Napolis
06.2026 - Current
Social Media Manager
Simply Obsessed
09.2024 - Current
Sales Associate
HOTWORX
01.2024 - 10.2026
High School Diploma -
Rockwall Highschool