Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lacole Lock

Patient Care Coordinator, CNA
Fayetteville,NC

Summary

Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements. Enthusiastic Patient Care Coordinator motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems. Motivated Patient Care Coordinator knowledgeable in healthcare management, hospital operations and regulatory compliance. Talent for overseeing multiple tasks while maintaining quality care. Hardworking and diligent with passion for patient advocacy. Experienced Patient Care Coordinator with over 15 years of experience in healthcare. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

16
16
years of professional experience
9
9
years of post-secondary education
2
2
Certificates

Work History

Patient Care Coordinator

Cape Fear Valley Medical Center
Fayetteville , NC
2006.09 - Current
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Encouraged patients to schedule recommended tests and procedures.
  • Updated documentation and reports detailing patient activities, care actions and hospital determinations.
  • Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Completed documentation of care, hospital actions and patient activities.
  • Facilitated communication between hospital departments.

CNA

Alternative Home Care Solutions
Fayetteville , NC
2005.06 - Current

Education

High School Diploma -

New Life Christian Academy
Fayetteville, NC
1997.08 - 2000.06

Associate of Arts - Art Education

Fayetteville Technical Community College
Fayetteville, NC
2016.01 - 2018.05

Bachelor of Science - Psychology

Fayetteville State University
Fayetteville, NC
2018.08 - 2020.12

Master of Science - Health Services Administration

Strayer University
Washington, DC
2021.01 - Current

Skills

Healthcare operations

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Accomplishments

  • Increased departmental transparency and opened up communication channels to improve team collaboration.
  • Increased quality of care by developing new tracking and assessment methods.
  • Awarded "Best Partner in Care" in 2019.
  • Eliminated unnecessary care bottlenecks to drive improvements to patient satisfaction and quality assurance initiatives.

Certification

CNA 1 & 2

Timeline

CPR and BLS

2022-02

Master of Science - Health Services Administration

Strayer University
2021.01 - Current

Bachelor of Science - Psychology

Fayetteville State University
2018.08 - 2020.12

Associate of Arts - Art Education

Fayetteville Technical Community College
2016.01 - 2018.05

Patient Care Coordinator

Cape Fear Valley Medical Center
2006.09 - Current

CNA

Alternative Home Care Solutions
2005.06 - Current

CNA 1 & 2

2004-12

High School Diploma -

New Life Christian Academy
1997.08 - 2000.06
Lacole LockPatient Care Coordinator, CNA