LaCora Cornist
Round Rock,TX
Summary
Skilled in management and employee engagement, I successfully implemented process improvements that reduced wait times and fostered a collaborative team environment. Committed to quality and compliance, I excel in problem-solving and clear communication.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Bakery Team Lead
H-E-B Grocery
Round Rock, TX
09.2023 - 11.2025
- Led team in daily bakery operations, ensuring product quality and adherence to safety standards.
- Trained new employees on equipment usage and bakery procedures, fostering a collaborative work environment.
- Monitored inventory levels, placing orders to maintain stock availability and minimize waste.
- Implemented process improvements, enhancing efficiency in production workflows and reducing downtime.
- Coordinated with management to develop promotional displays that increased customer engagement and sales.
- Ensured compliance with health regulations through regular inspections and employee training sessions.
- Resolved customer inquiries and complaints promptly, maintaining high standards of service and satisfaction.
- Conducted regular equipment maintenance checks, reducing downtime due to malfunctions or repairs.
Cross Functional
H-E-B Grocery
Kyle, TX
08.2021 - 09.2023
- Resolved problems, improved operations, and provided exceptional service.
- Delivered services to customer locations within specific timeframes.
- Worked flexible hours across night, weekend, and holiday shifts.
- Identified issues, analyzed information, and provided solutions to problems.
Customer Service Lead
H-E-B Grocery
Kyle, TX
02.2019 - 08.2021
- Implemented process improvements that streamlined operations and reduced customer wait times.
- Coordinated daily scheduling to ensure optimal staffing levels during peak hours, improving service efficiency.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
Education
High School Diploma - Human Services
Buckingham Independent Studies
Vacaville, CA06.2006
Skills
Store operations
Scheduling staff
Sanitation procedures
Food presentation
Order fulfillment
Bakery management
Employee engagement
Bread baking
POS system operation
Supply ordering
Display upkeep
Teamwork
Customer service
Problem-solving
Reliable and responsible
Multitasking Abilities
Clear communication
Organizational skills
Timeline
Bakery Team Lead
H-E-B Grocery
09.2023 - 11.2025
Cross Functional
H-E-B Grocery
08.2021 - 09.2023
Customer Service Lead
H-E-B Grocery
02.2019 - 08.2021
High School Diploma - Human Services
Buckingham Independent Studies