Lacresha Copelin
Atlanta,United States
Summary
Sales Associate with 5+ years of experience in retail environments. Recognized for ability to communicate with customers and provide exceptional service that ensures client retention and positive feedback. Proven ability to increase sales through upselling techniques as well as implement additional processes that drive profitability.
Overview
15
15
years of professional experience
Work History
Sales Associate
Nordstrom
Atlanta, GA, United States
10.2025 - Current
- Provided exceptional customer service, assisting with transactions and inquiries to enhance the shopping experience.
- Meeting daily goals, utilized store technology to streamline operations and improve service efficiency.
- Processed returns and exchanges efficiently, ensuring customer satisfaction.
Sales Associate
Levi's
New Orleans, LA, United States
05.2020 - 05.2025
- Worked well independently and on a team to solve problems.
- Engaged with customers to understand their needs and provide tailored product recommendations.
- Delivered personalized service to enhance customer loyalty and satisfaction.
Sales Associate
Dillards
New Orleans, LA, United States
05.2011 - 05.2025
- Developed customer relationships through effective communication and follow-up.
- Assist an average of 40+ customer per day in finding or selecting items, and providing recommendations which have generated a total of $8k in additional revenue.
- Achieved an average of 140% of sales goals for three consecutive months.
Education
High School Diploma -
John Mcdogh High School
New Orleans, LA, United StatesSkills
- Interpersonal Skills
- Customer Service Skills
- Teamwork and Communication Skill
- Communicating Products
- Basic Computer Skills
- Attention Detail
Timeline
Sales Associate
Nordstrom
10.2025 - Current
Sales Associate
Levi's
05.2020 - 05.2025
Sales Associate
Dillards
05.2011 - 05.2025
High School Diploma -
John Mcdogh High School