Lacy Huddleston
Ramona,OK
Summary
Accomplished District Manager with a proven track record at ASI, enhancing customer satisfaction and employee morale. Skilled in office management and customer service, demonstrated through successful store openings and staff training. Knowledgeable in Microsoft Office. Achieved significant customer/patient satisfaction.
Work History
Front Desk Clerk
Best Western Hotel
- Ensured smooth check-in and check-out processes for guests by verifying reservations, processing payments, and providing necessary information about the facility.
- Boosted overall productivity by maintaining accurate records, monitoring supplies, and handling administrative duties as needed.
- Managed confidential guest data responsibly, adhering to privacy regulations while keeping accurate records of personal information provided during registration processes.
- Improved customer satisfaction by efficiently managing front desk operations and addressing guest concerns promptly.
- Maintained a safe environment for both guests and staff members through strict adherence to company policies and procedures regarding security measures.
Secretary, Transcriptionist, Front Desk Clerk
Grisham Eye Associates
- Handled sensitive information discreetly, maintaining confidentiality.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Transcribed complex medical recordings for accurate patient records, contributing to improved patient care outcomes.
District Manager
ASI (American Studios, Inc.)
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures.
- Boosted employee morale by creating a positive work environment.
- Oversaw successful store openings, staffing, training, and promotions.
- Enhanced customer satisfaction, conducting regular store visits to ensure compliance with service standards.
- Recruited, interviewed and hired employees.
Education
Diploma -
Skills
- Time management
- Customer service
- Administrative skills
- Cash handling
- Word processing
- Listening skills
- Microsoft office
- Office management
Timeline
Front Desk Clerk - Best Western Hotel
Secretary, Transcriptionist, Front Desk Clerk - Grisham Eye Associates
District Manager - ASI (American Studios, Inc.)
Caney Valley High School - Diploma,
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