Summary
Overview
Work History
Education
Skills
Timeline
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Lacy Pickard

Cleveland,TN

Summary

Dynamic professional with a proven track record at Yankum Custom Tackle, excelling in sales coordination and customer communication. Leveraged strong sales expertise to boost revenue and streamline processes, while maintaining high satisfaction ratings. Adept at data entry and fostering relationships, ensuring seamless client account management and exceptional service delivery.

Overview

3
3
years of professional experience

Work History

Server

1885 Grill Ooltewah
07.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Sales Coordinator

Yankum Custom Tackle
06.2022 - Current
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Streamlined sales processes for improved efficiency and customer satisfaction.
  • Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
  • Coordinated product demonstrations to showcase key features for sales prospects.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Online Personal Shopper

Walmart
06.2022 - 08.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Education

No Degree - Marketing

Chattanooga State Community College
Chattanooga, TN
05-2026

High School Diploma -

Ooltewah High School
Ooltewah
12-2023

Skills

  • Data entry
  • Customer communication
  • Sales expertise
  • Strong enthusiasm
  • Social media marketing
  • Cash handling
  • Hospitality service expertise
  • Logical reasoning

Timeline

Server

1885 Grill Ooltewah
07.2024 - Current

Sales Coordinator

Yankum Custom Tackle
06.2022 - Current

Online Personal Shopper

Walmart
06.2022 - 08.2023

No Degree - Marketing

Chattanooga State Community College

High School Diploma -

Ooltewah High School

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Lacy Pickard