Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

LADO OMAR

Fort Worth,TX

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

26
26
years of post-secondary education
1
1
Certification

Work History

Customer Service Representative

Walmart
11.2022 - 7 2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Cashier

McAlisters Deli
08.2022 - 10.2022
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Provided efficient and courteous service to customers
  • Operated cash register and accurately processed payments, returns, and exchanges

Community Volunteer

Islamic Foundation
05.2022 - 07.2022
  • Developed outcomes-based work plans for community
  • Collaborated with partners and funders to implement programs
  • Assisted families in using and learning about society resources

Education

Bachelor of Science - Applied Behavior Analysis

University of North Texas
Denton, TX
05.2001 - 05.2027

Associate in Arts (A.A.) - undefined

Qalam Seminary

Skills

    Time Management

    Technical Troubleshooting

    Team Player

    Adaptable

    Attention to Detail

    Health Education

    Excel Functions

    Data Visualization and Presentations

Languages

Somali
Native or Bilingual
English
Full Professional

Certification

[Google Data Analytics Certificate], [Google] - [Sep 24 - April 24 2024 ]]

Timeline

Customer Service Representative

Walmart
11.2022 - 7 2023

Cashier

McAlisters Deli
08.2022 - 10.2022

Community Volunteer

Islamic Foundation
05.2022 - 07.2022

Bachelor of Science - Applied Behavior Analysis

University of North Texas
05.2001 - 05.2027

Associate in Arts (A.A.) - undefined

Qalam Seminary

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LADO OMAR