Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
11
11
years of professional experience
Work History
Community Life Assistant
Laurel Circle
12.2023 - Current
Enhanced community engagement by planning and executing various recreational and social events.
Strengthened resident relationships through regular communication and proactive conflict resolution strategies.
Increased resident satisfaction by implementing targeted programming tailored to individual needs and interests.
Promoted a sense of belonging among residents through the development of inclusive spaces and activities.
Activities Assistant
Complete Care Services
06.2023 - 12.2023
Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
Increased social interaction among residents through facilitating group activities and fostering a sense of community.
Improved residents'' physical wellbeing by coordinating exercise programs tailored to individual abilities and needs.
Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
Handling MDS and one on one assessments to ensure residents receive the attention needed for particular care plans.
Process Assistant
Amazon Fulfillment Center LGA9
11.2017 - 05.2023
Improved process efficiency by identifying bottlenecks and implementing streamlined solutions.
Reduced downtime for equipment maintenance through proactive scheduling and coordination with technicians.
Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
Assisting trainees and new hires on quality, safety and productivity.
Managing damaged inventory and vendor returned merchandise.
Assistant Guest Service Manager
McDonald's Restaurant
09.2012 - 11.2017
Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
Trained new team members on company policies, customer service standards, and software systems to maintain consistent service levels.
Collaborated with housekeeping and maintenance staff to ensure timely room preparation and issue resolution.
Managing waste and food safety protocol
Closing registers and required lock ups for the end of night shifts.
Managing inventory in stock rooms, freezers and walk in refrigerators.
Preparing a clean and fully stock environment for the next shift.
Safe and money handling.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA
04.2016
Skills
Negotiation
Organizational Skills
Volunteer Coordination
Problem Solving
Stress Management
Multitasking
Project Management
Critical Thinking
Affiliations
I like having different hobbies. I bake. I love to write. I usually write poetry and short stories in my alone time. I am very spiritual and believe in positive vibes. I love outdoors and nature. I go for walks in the park and I also love animals. My favorite thing to do is to read a good article or book on self-care and also spending time with loved ones. I love coming up with new ideas for my occupation and ways to improve. I am also currently looking to pursue higher career options in healthcare and human resources. I am compassionate and empathetic and love to help people.
I love FASHION! anything with fashion and interior design will always peak my interest. I usually surf the web for ideas on interior and fashion designing in my down time as well. Those ideas are usually contributed to my occupation and everyday life.
Instructional/Special Education Resource Paraprofessional at Laurel School District-Laurel, DEInstructional/Special Education Resource Paraprofessional at Laurel School District-Laurel, DE
Internet Sales Manager/Sales Consultant at Circle Auto Group /Circle Hyundai/Circle ChevroletInternet Sales Manager/Sales Consultant at Circle Auto Group /Circle Hyundai/Circle Chevrolet