Laela Partlow
Bend
Summary
I am a hardworking, responsible, and mature young adult who is committed to delivering excellent service. I am a dedicated Chiropractic Assistant skilled in patient scheduling, electronic health records management, and customer service. Committed to optimizing patient flow and enhancing overall clinic efficiency.
Overview
1
1
year of professional experience
2
2
Certifications
Work History
Chiropractic Assistant
Elevation Spine Center
Bend
04.2025 - Current
- Scheduled appointments for patients both in person and over the phone.
- Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
- Managed patient scheduling and appointment reminders efficiently.
- Maintained a clean and organized treatment area for optimal patient experience.
- Handled patient intake forms and updated EHRs accurately.
- Communicated effectively with patients to address concerns and inquiries promptly.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Provided assistance with other duties as assigned by chiropractor or office manager.
- Answered patient questions regarding their care plan or billing inquiries.
- Managed daily appointment calendar to optimize patient flow and minimize wait times.
- Instructed patients on how to use therapeutic exercises and stretches properly at home to speed recovery time.
- Completed paperwork related to billing procedures accurately according to established protocols.
- Created content for digital platforms to promote products and services effectively.
Barista
Country Coffee
Redmond
08.2024 - 04.2025
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Created complex, hand-crafted beverages based upon customer preferences.
- Monitored inventory levels of supplies and restocked when necessary.
Education
High School Diploma -
Baker Web Academy
Bend, OR06-2023
Skills
- Patient scheduling
- Electronic health records
- Medical billing procedures
- Therapeutic exercise instruction
- Appointment management
- Customer service
- Inventory management
- Digital content creation
Certification
Food Handlers License
Timeline
Chiropractic Assistant
Elevation Spine Center
04.2025 - Current
Barista
Country Coffee
08.2024 - 04.2025
High School Diploma -
Baker Web Academy