Lael Delicieux
Orlando
Summary
Motivated sales and customer engagement professional with experience in high-volume retail, logistics sales, and client relationship management. Proven ability to communicate value, build rapport quickly, and deliver strong customer experiences. Comfortable working in fast-paced, metrics-driven environments requiring persistence, organization, and problem-solving. Bilingual communicator with strong interpersonal and analytical skills.
Overview
9
9
years of professional experience
Work History
Life Insurance Agent
Globelifeinsurance
10.2025 - Current
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales .
- Maintained high standards of customer service by building relationships with clients.
- Provided coverage option information to assist clients in protecting assets.
Grocery Stock Clerk
Publix
04.2024 - 10.2025
- Required to provide friendly customer service to all shoppers
- Required to be able to lift heavy objects
- Required to be able to unload shipment in a timely manner.
- Provided excellent customer service by offering assistance with locating or retrieving requested merchandise.
- Must have knowledge of product in order to be able to sell to customer
Logistics Account Executive
Total Quality Logistics
05.2023 - 12.2023
- Required to reach a certain number of calls per day
- Managed a Logistics account that consisted of several companies
- Provided several transportation options for different companies to ensure that products arrive at their destination on time.
Sales Leader/Key Holder
Stance
09.2020 - 04.2023
- Required to have knowledge on products sold in store in order to effectively assist customers while shopping.
- Required to be able to ask relative questions and create small take to create great customer shipping experience.
- In charge of opening and closing the store, counting the safe during open and closing hours and sending out nightly email to corporate and general manager.
Delivery Driver/Pizza Chef
Maro’s Pizza
12.2018 - 05.2020
- Responsible for delivering food to customers in a safe, courteous, and timely manner
- Cross trained in multiple areas in order to multitask and handle time efficiently.
- Required to handle cash, credit, and checks in order to take care of customers in store and out on deliveries.
Sales Associate
Staples
06.2018 - 11.2018
- Required to handle cash, credit, and check transactions.
- Required to meet monthly sales quotas and stay above many sales margins as one of the top salesmen
- Achieved Associate of the month by the general manager of the location
Pizza Delivery Driver
Tomasinos
07.2017 - 06.2018
- Consistently provided friendly guest service and hospitality
- Handled currency and credit transactions quickly and accurately.
- Cooked pizzas and delivered to customers safely and on time.
Education
Professional Certificate - Cybersecurity
Google
Associates Degree - General Education
Seminole State College
Oviedo, Florida01.2019
Skills
- Bilingual (English and Haitian Creole)
- Efficient Time Management
- Quick to learn and meet requirements
- Proficient with Microsoft Office Applications
- Proficient with Linux and Windows operating systems
- Good with SQL and Python programming language
- Great organizational skills
- Great with Analytical Thinking
- Streamlining processes
- Team training and development
Timeline
Life Insurance Agent
Globelifeinsurance
10.2025 - Current
Grocery Stock Clerk
Publix
04.2024 - 10.2025
Logistics Account Executive
Total Quality Logistics
05.2023 - 12.2023
Sales Leader/Key Holder
Stance
09.2020 - 04.2023
Delivery Driver/Pizza Chef
Maro’s Pizza
12.2018 - 05.2020
Sales Associate
Staples
06.2018 - 11.2018
Pizza Delivery Driver
Tomasinos
07.2017 - 06.2018
Associates Degree - General Education
Seminole State College
Professional Certificate - Cybersecurity
Google