Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lahanna Siquara Teixeira

Summary

Offering strong interpersonal skills and genuine interest in customer service. Brings ability to quickly learn and adapt to processes and procedures necessary for role. Ready to use and develop communication and customer service skills in front desk role.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Costumer Service

Amazon
08.2024 - Current
  • Providing excellent customer service, addressing guest concerns promptly and professionally.
  • Assisted customers with bagging items, displaying excellent customer service skills and problem solving skills.


Medical Portuguese Interpreter

iilingo2.com
07.2022 - 09.2024
  • Enabled successful completion of appointments by providing linguistic support to patients working across language barriers.

Warehouse Associate

Amazon
01.2020 - 05.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

Caretaker

Personal care
06.2017 - 12.2019
  • Provided compassionate care to family and neighbours, assisting with daily tasks.

Scheduling Analyst

Mundivox Communications
01.2016 - 02.2017

Education

High school diploma or GED -

High school CFAC Rio de Janeiro
08.2015

Skills

  • Customer service
  • Employee service
  • Experience handling a multi-line phone system
  • Basic Excel skills
  • Ability to multi-task
  • Microsoft Outlook
  • Human Resources
  • Warehouse experience
  • Multilingual
  • Interpretation
  • Medical terminology
  • Bilingual

Certification

  • Portuguese Medical Interpreter
  • November 2022 to Present
  • Alta Language 40 hours course.

Languages

Portuguese - Fluent
Spanish - Intermediate
English - Fluent

Timeline

Costumer Service

Amazon
08.2024 - Current

Medical Portuguese Interpreter

iilingo2.com
07.2022 - 09.2024

Warehouse Associate

Amazon
01.2020 - 05.2024

Caretaker

Personal care
06.2017 - 12.2019

Scheduling Analyst

Mundivox Communications
01.2016 - 02.2017

High school diploma or GED -

High school CFAC Rio de Janeiro

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Lahanna Siquara Teixeira