Laholmer R. Mitchell
Vacherie,LA
Summary
Receptionist and purchasing clerk with over ten years of experience in both the public and private sectors. Highly organized and self-motivated with a diplomatic personality and adept at managing stressful situations and sensitive materials.
Overview
40
40
years of professional experience
Work History
Insurance Agent
Union National Life Insurance
07.2017 - Current
- Primary contact in handling routine and complex policy holders’ inquiries, regarding signature authorization, benefits, claims, and general assistance.
- Successfully executed quality customer service through fast responsiveness, reliability, assurance, and professionalism.
- Utilize problem resolution and negotiating skills to deescalate any irate customers.
- Meets key performance indicator goals by 100% through obtaining 5:1 enrollment rejection ratio.
- Receive 95% or above average Quality Assurance approval during auditing.
Receptionist
Ralph Sellers
Gonzales, LA
08.2015 - Current
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Manage diverse special projects, presentations, and strong organizational skills. Handling all purchasing aspects of the business, expediting of orders and negotiation of contract, attend monthly safety meetings.
- Oversee the inventory of office supplies and equipment, communication low stock situations to the general managers, contractors, and vendors.
Office Assistant/ Purchasing Agent
Roussell’s Trucking
Vacherie, LA
01.1986 - 01.2009
- Determine if inventory quantities are sufficient for needs, order more materials when necessary.
- Prepare purchase orders and send copies to supplier.
- Developed protocols to improve the efficiency of preparing all purchase orders which expedited materials delivery from suppliers and developed a supply plan to achieve targeted dates.
- Utilize complete and create manufacturer and supplier listings price tables stock lists and tables production and delivery schedules purchase requisition/order forms product labels and inventory sheets.
- Presented production control and procurement information to large groups of colleagues, customers as well as key stakeholders/upper executives.
- Interact with management supervisors staff customers and suppliers to obtain information get direction and to problem solve.
Purchasing Clerk
FMOLHS
Baton Rouge, LA
01.2002 - 01.2005
- Draft and compile professional communications to co-workers’ supervisors’ suppliers and both internal / external customers; record brief entries on purchase requisitions quotes and purchasing option submissions.
- Utilize complete and create manufacturer and supplier listings price tables stock lists and tables production and delivery schedules purchase requisition/order forms product labels and inventory sheets.
- Enter information on tables schedules or other table-like text and create graphs and charts integrating purchasing and inventory information.
Education
Certified Pharmacy Tech Training - undefined
Remington College
Baton Rouge, LouisianaMedical Billing and Coding - undefined
Louisiana Technical College
Reserve, LouisianaCertified Nursing Assistant - undefined
TNT Training Institute
Kenner, LouisianaUnit Secretary - undefined
Nicholls State University
Thibodaux, LouisianaComputer Data Entry/ Medical Transcriptions - undefined
Phillips Junior College
Marrero, LouisianaHigh School Diploma - undefined
St. James High School
Saint James, LouisianaSkills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
Timeline
Insurance Agent
Union National Life Insurance
07.2017 - Current
Receptionist
Ralph Sellers
08.2015 - Current
Purchasing Clerk
FMOLHS
01.2002 - 01.2005
Office Assistant/ Purchasing Agent
Roussell’s Trucking
01.1986 - 01.2009
Certified Pharmacy Tech Training - undefined
Remington College
Medical Billing and Coding - undefined
Louisiana Technical College
Certified Nursing Assistant - undefined
TNT Training Institute
Unit Secretary - undefined
Nicholls State University
Computer Data Entry/ Medical Transcriptions - undefined
Phillips Junior College
High School Diploma - undefined
St. James High School