Laiba Sattar
Richmond,TX
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
2
2
years of professional experience
Work History
Host
Drip Dessert Lounge
Richmond, TX
09.2024 - Current
- Provided customers with accurate wait times and monitored waiting list.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Processed payments from customers using a POS system.
- Served as point-of-contact for resolving guest complaints or special requests.
- Ensured compliance with health and safety regulations within the restaurant.
- Performed light administrative duties such as filing documents and taking messages.
- Resolved customer service and food-related issues to maintain guest satisfaction.
Babysitter
Self-employeed
Richmond, TX
01.2023 - Current
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Assisting with meals, snacks, and bedtime routines for the children.
Photobooth Attendant
Photobooth Texas
Richmond, TX
08.2022 - Current
- Set up, operated, and maintained photobooth equipment for events.
- Assisted with troubleshooting issues with the photobooth during events.
- Ensured that all guests had a pleasant experience using the photobooth.
- Performed technical maintenance of photobooth equipment as needed.
- Managed a queue of customers waiting to use the photobooth in an efficient manner.
Cashier
In & Out Postal
Richmond, TX
08.2023 - 11.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Warehouse Manager
Skyrisellc
Houston, TX
01.2023 - 08.2024
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
Education
BBA - Business Administration And Management
Houston Community College
Houston, TX05-2028
Skills
- Telephone reception
- Team Collaboration
- Server Support
- Menu management
- Reservations Management
- Dining room management
Languages
English
Professional
Urdu
Professional
Arabic
Elementary
Spanish
Elementary
References
References available upon request.
Timeline
Host
Drip Dessert Lounge
09.2024 - Current
Cashier
In & Out Postal
08.2023 - 11.2024
Babysitter
Self-employeed
01.2023 - Current
Warehouse Manager
Skyrisellc
01.2023 - 08.2024
Photobooth Attendant
Photobooth Texas
08.2022 - Current
BBA - Business Administration And Management
Houston Community College
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