Laila Chappell
Smyrna,Georgia
Summary
Empathetic healthcare professional with overall experience of 5 years as a caregiver and administrative assistant. Associate's Degree in Health Science with a GPA of 3.7 from Albany State University. Certified in CPR with excellent knowledge in patient care, OB/GYN shadowing experience.
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Administrative Assistant
Historic Place of Roswell
10.2024 - Current
- Coordinated Care for Residents.
- Conducted client assessments and care plan development
- Document and record management
- Home care services that were supported
- Contributed to scheduling and office routine
Caregiver
Brickmount Assisted Living Facility
02.2023 - 08.2024
- Provided assistance for bathing, dressing, and bed transfers.
- Assisted residents with Activities of daily living
- Ensured resident safety and implemented fall prevention strategies
- Offered care updates and reports to families
Caregiver
Orchard at Brookhaven
11.2021 - 05.2023
- Delivered hands on care in an assisted living facility
- Performed catheter and colostomy care
- Utilization of Hoyer LIFTS
- Retrieved specimen samples
- Disseminate updates of resident condition to families
Caregiver
Solana at East Cobb
12.2020 - 07.2021
- Assisted residents with activities of daily living such as bathing, dressing, toileting, and mobility
- Supplied dementia care services.
- Supplied Alzheimer's care.
- Monitored blood pressure and vital signs
- Maintained resident safety and falls prevention.
Education
Associate of Science - Health Science
Albany State University
Albany Ga , Ga 08.2021 - 12.2025
Skills
- Tech-Savvy
- Multi-line telephone systems
- Quality assurance
- Processing applications
- Interviewing
- Telephone and emailing skills
- Invoice processing
- Expense reporting
- Computer skills
- Problem solving
- Data entry
- Care coordination
- Strong problem solver
- Articulation
- Customer service
- Medical terminology
- Filing
- Microsoft Word
- Flexible and adaptable
- Organization
- Friendly, positive attitude
- Time management
- Multitasking Abilities
- Analytical and critical thinking
- Attention to detail
- Written communication
- Documentation
- Dependable and responsible
- Elderly care
- Multitasking and organization
- Social interaction
- Patient management
- Progress documentation
- HIPAA compliance
- End-of-life care
- Heavy lifting
- Dementia care
- Mobility assistance
Certification
CPR Certified
Healthcare Experience
5 Years
Timeline
Administrative Assistant
Historic Place of Roswell
10.2024 - Current
Caregiver
Brickmount Assisted Living Facility
02.2023 - 08.2024
Caregiver
Orchard at Brookhaven
11.2021 - 05.2023
Associate of Science - Health Science
Albany State University
08.2021 - 12.2025
Caregiver
Solana at East Cobb
12.2020 - 07.2021