Summary
Overview
Work History
Education
Skills
Timeline
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Laila Cupak

Monroe Ny,NY

Summary

Dynamic and customer-focused professional with a proven track record at Gap Factory Outlet, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective communication and attention to detail, fostering loyalty and repeat business. Committed to reliability and teamwork, ensuring a positive shopping experience for all guests.

Overview

2
2
years of professional experience

Work History

Cashier

Gap Factory Outlet
07.2022 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

Business Administration

SUNY At Buffalo
Buffalo, NY

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Conflict resolution
  • Guest inquiries
  • ID verification
  • Attention to detail
  • Order packaging
  • Product recommendations

Timeline

Cashier

Gap Factory Outlet
07.2022 - 08.2024

Business Administration

SUNY At Buffalo

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