Summary
Overview
Work History
Education
Skills
Timeline
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Laila Madr

Summary

Adept at balancing multiple tasks, I enhance guest experiences at any restaurant through exceptional customer service and a welcoming personality. I demonstrate strong teamwork by assisting in food running and table bussing when needed, showcasing my ability to improve dining efficiency. My skills in phone etiquette and guest engagement consistently contributed to a welcoming atmosphere, underscoring my commitment to excellence in hospitality.

Overview

Work History

Hostess

Chris' Martini Bar
02.2025 - Current
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Provided exceptional assistance to fellow team members with various tasks such as serving and bussing tables.
  • Assisted servers with food running during busy shifts when needed, demonstrating teamwork and adaptability.

Hostess

Carmela's Brick Oven Pizza
01.2025 - 02.2025
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Restaurant Busser

Renato's and Josephine's
10.2024 - 01.2025
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future customers
  • Reset and cleaned tables quickly to prepare for new customers.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.

Education

No Degree - Nursing / Hospitality

Jensen Beach High School
Jensen Beach, FL
05-2026

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Interactive communication skills
  • Guest engagement
  • Table bussing
  • Food running
  • Organized

Timeline

Hostess

Chris' Martini Bar
02.2025 - Current

Hostess

Carmela's Brick Oven Pizza
01.2025 - 02.2025

Restaurant Busser

Renato's and Josephine's
10.2024 - 01.2025

No Degree - Nursing / Hospitality

Jensen Beach High School
Laila Madr