Laila Manning
Kenockee,MI
Summary
Dynamic and compassionate professional with a strong work ethic, experienced as a Server at Solitude Links Golf Course and a Behavior Technician at Mercy Plus Autism Services. Proven ability to enhance client engagement and manage crises effectively, while promoting positive behaviors and delivering exceptional customer service in high-pressure environments.
Overview
2026
2026
years of professional experience
Work History
Server
Solitude Links Golf Course
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Manage and maintain a healthy environment with all coworkers.
Behavior Technician
Mercy Plus Autism Services
St Clair Mi
07.2024 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Education
High School Diploma -
Port Huron High School
Port Huron mi06.2024
Skills
- Strong work ethic
- Exceptional customer service
- Great client engagement
- Good crisis management skills
- Strong compassion for others
- High leadership goals and the ability to learn new things
- Well managed conflict resolution strategies
Timeline
Behavior Technician
Mercy Plus Autism Services
07.2024 - Current
Server
Solitude Links Golf Course
High School Diploma -
Port Huron High School