Laila Regan
Metropolitan Dermatology
Vineland,NJ
1
Certification
2
years of professional experience
Dental professional with solid foundation in dental assisting, skilled in supporting dental procedures and patient care. Proven ability to adapt to dynamic work environments and collaborate effectively with dental teams. Known for attention to detail and excellent communication skills, fostering positive experience for patients and colleagues.
Work History
Medical Receptionist
1 Year 7 Months- Managed patient check-in and check-out processes to enhance operational efficiency.
- Scheduled appointments using electronic health record systems for optimal patient flow.
- Verified insurance information and processed payments accurately to reduce billing errors.
- Assisted in maintaining accurate medical records, ensuring compliance with privacy regulations.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
Sales Associate
7 Months- Collaborated with team members to meet daily sales goals and improve customer satisfaction.
- Processed transactions accurately and efficiently in fast-paced retail environment.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Engaged in ongoing product training to stay informed about promotions and new arrivals.
Education
Associate of Science - Dental Assistant
Associate of Science - Health Sciences
Skills
Front desk operations
Telephone etiquette
Dental terminology
Dental radiography
Equipment sterilization
Knowledgeable in software
Appointment scheduling
Certification
- CPR certification, AHA
- Radiation & Safety certification, DANB
Timeline
Medical Receptionist
Metropolitan Dermatology
01.2025 - CurrentRead More
Sales Associate
Victoria’s Secret
06.2024 - 01.2025Read More
Community College of Philadelphia
Associate of Science from Dental Assistant
Read More
Rowan College At Cumberland County
Associate of Science from Health Sciences
Read More