Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer
Laila Saxton

Laila Saxton

Missouri City,TX

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

8
8
years of professional experience

Work History

Seasonal Assistant

A Touch of Honey by Shantell
01.2018 - Current
  • Set up and take down parties for all different events such as, birthdays, graduations, weddings, etc.
  • Provide customer service to clients and their guests.
  • Balloons and other party décor.

Temporary Customer Service

WTW
01.2024 - 03.2025
  • Handled client inquiries related to HAS, FSA, and HRA accounts.
  • Processed high volume of calls while maintaining quality service.
  • Learned and adapted quickly to new technology and software applications.
  • Proven ability to learn quickly and adapt to new situations.

Licensed Claims Adjuster

GEICO Insurance Company
01.2023 - 01.2024
  • Responsible for investigating insurance claims by interviewing the claimant and witnesses and consulting with police records to determine the extent of the company's liability.
  • Strong analytical skills, attention to detail, and excellent communication abilities to interact effectively with claimants and other stakeholders.
  • High level of integrity as it involves dealing with sensitive information and making fair decisions that impact both the company and its clients.
  • Medium to high volume of calls.

Education

Associates In Culinary Arts - Culinary Arts

HCC
Houston, Texas
01.2022

High School Diploma - High School

Texas Virtual Academy of Hallsville
Texas
06.2021

Associates - Culinary Arts

The Art Institute of Houston
Houston, Texas
01.2021

Skills

  • Licensed All Lines Claims Adjuster
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Dependable and Responsible
  • Excellent Communication
  • Computer Skills
  • Active Listening
  • Problem Resolution
  • Computer Skills and Software
  • Team collaboration
  • Reporting and documentation
  • Fast learner
  • Flexibility and adaptability
  • Attention to detail
  • Problem-solving
  • Computer skills
  • Event planning

Timeline

Temporary Customer Service

WTW
01.2024 - 03.2025

Licensed Claims Adjuster

GEICO Insurance Company
01.2023 - 01.2024

Seasonal Assistant

A Touch of Honey by Shantell
01.2018 - Current

Associates In Culinary Arts - Culinary Arts

HCC

High School Diploma - High School

Texas Virtual Academy of Hallsville

Associates - Culinary Arts

The Art Institute of Houston

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