Laila Smith
Dayton,OH
Summary
Dynamic and results-oriented professional with a proven track record at Yankee Candle, enhancing customer relationships and streamlining financial transactions. Excelled in teamwork and customer service, significantly improving store visual appeal and operational efficiency. Skilled in problem-solving and time management, adept at maintaining high standards of cleanliness and organization in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Sales Associate
Yankee Candle
09.2022 - 01.2024
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Dog Daycare Attendant
PetSuites
07.2023 - 08.2023
- Gave animals proper attention to promote secure environment in owner's absence.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
Brand Ambassador
Forever 21
05.2022 - 08.2022
- Showed understanding of customer's personal style and preferences when offering product advice.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Computer Science
Wright State University
Dayton, OH12-2028
High School Diploma -
Archbishop Carroll Highschool
4524 Linden Ave, Dayton, OH 4543205-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Stocking and receiving
- Listening skills
Accomplishments
- Awarded “Employee of the Month” in [2023].
Timeline
Dog Daycare Attendant
PetSuites
07.2023 - 08.2023
Sales Associate
Yankee Candle
09.2022 - 01.2024
Brand Ambassador
Forever 21
05.2022 - 08.2022
Computer Science
Wright State University
High School Diploma -
Archbishop Carroll Highschool
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