Laila Sykes
Detroit
Summary
Motivated, responsible, reliable, and hardworking high school student with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Able to speak clearly and professionally to various ages and keeps schedules, tasks, and responsibilities well-managed. Handles unexpected situations calmly and responsibly.
Overview
1
1
year of professional experience
2027
2027
years of post-secondary education
Work History
Cashier
TopFlight Trampoline Park
Sterling Heights
12.2024 - 04.2025
- Processed customer transactions efficiently and accurately using POS systems.
- Greeted customers and provided friendly, fast, and efficient service in a fast-paced entertainment environment.
- Resolved customer questions and satisfactions professionally to ensure a positive experience.
Crew Member
Wendys Fast Food
Eastpointe
09.2024 - 10.2024
- Prepared and assembled food items according to company standards.
- Maintained cleanliness and organization of workstations during shifts.
- Assisted customers with orders, providing friendly and efficient service.
- Followed food safety protocols to ensure quality of products served.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Cashier
Auntie Anne's
Roseville
08.2024 - 09.2024
- Assisted in maintaining cleanliness and organization of the cashier area.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Prepared pretzels, beverages, and menu items according to company recipes and food safety standards.
Front Desk/Crew Member
Urban Air Adventure Park
Sterling Heights
11.2023 - 08.2024
- Assisted guests with safety harnesses and equipment for activities.
- Maintained cleanliness and organization of attractions and common areas.
- Monitored activities to ensure adherence to safety protocols and guidelines.
- Operated point-of-sale systems for ticket sales and merchandise transactions.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
Lincoln Senior High School
Warren, MI03-2026
Some College (No Degree) - Nursing
Macomb Community College
Warren, MISkills
- Customer service
- Time Management
- Problem solving
- Effective communication
Timeline
Cashier
TopFlight Trampoline Park
12.2024 - 04.2025
Crew Member
Wendys Fast Food
09.2024 - 10.2024
Cashier
Auntie Anne's
08.2024 - 09.2024
Front Desk/Crew Member
Urban Air Adventure Park
11.2023 - 08.2024
Lincoln Senior High School
Some College (No Degree) - Nursing
Macomb Community College