Laina Thomson
Orlando,Florida
Summary
Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Cake Decorator
Meijer
09.2020 - 07.2024
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
Server
Otsego Club: Golf and Ski Resort
01.2023 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Redwood Steakhouse
10.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Master of Social Work - Social Work
Simmons University
Boston08.2026
Bachelor of Science - Social Work
Liberty University
Lynchburg, VA08.2023
Associate of Arts -
North Central Michigan College
Petoskey, MI05.2021
High School Diploma -
Gaylord High School/Voc. Bldg.
Gaylord, MI05.2020
Skills
- Cake Decoration
- Food handling safety
- Precise Hand-Eye Coordination
- Custom Cake Consultations
Timeline
Server
Otsego Club: Golf and Ski Resort
01.2023 - 05.2023
Server
Redwood Steakhouse
10.2022 - 01.2023
Cake Decorator
Meijer
09.2020 - 07.2024
Master of Social Work - Social Work
Simmons University
Bachelor of Science - Social Work
Liberty University
Associate of Arts -
North Central Michigan College
High School Diploma -
Gaylord High School/Voc. Bldg.
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