Summary
Overview
Work History
Education
Skills
Community Service
Leadership Experience
Timeline
Generic

Lainey Brossart

Cincinnati

Summary

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

5
5
years of professional experience

Work History

Sales Associate

The Local Boutique and Social House
12.2023 - Current
  • Provided exceptional customer service by assisting customers with product selections, addressing inquiries, and resolving complaints to ensure a positive shopping experience
  • Processed transactions efficiently at the register, handling cash, credit card payments, and returns while maintaining accuracy and minimizing errors
  • Collaborated with team members to ensure the store was clean, well-organized, and fully stocked, contributing to an enhanced shopping experience

Food Runner

Topgolf
05.2020 - 09.2021
  • Ensured customer satisfaction by addressing guest inquiries and resolving any issues quickly, creating a positive and welcoming atmosphere
  • Collaborated closely with kitchen and serving staff to ensure smooth communication and efficient service during high-volume periods

Concession Worker

New London Hills Swim Club
05.2020 - 09.2020
  • Provided excellent customer service by greeting customers, taking orders, and serving food and beverages quickly and accurately, ensuring a positive guest experience
  • Prepared and served food according to health and safety standards, ensuring cleanliness and proper food handling to meet quality and safety guidelines

Education

Bachelor of Science - Retail Management, Retail and Merchandising Management, Business Administration, Advertising, and Public Relations

The University of Tennessee
Knoxville, TN
05.2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Goal oriented
  • Patience and empathy

Community Service

Alzheimer’s Tennessee Walk and Alzheimer's Association Walk | Knoxville, TN
General Participant | Every Spring and Fall 

  • Assisted in fundraising and awareness initiatives for Alzheimer’s research, contributing to the event’s success by helping raise over $150 in donations.
  • Worked alongside a team of volunteers to promote Alzheimer’s awareness in the community, enhancing communication and teamwork skills.


Berkeley Square - Senior Prom | Cincinnati, OH
Volunteer | 08/13/2022

  • Organized and executed a senior prom event, managing logistics, decorations, and entertainment for over 100 attendees.
  • Led activities such as music and dancing, fostering resident participation and a strong sense of community.
  • Received positive feedback from residents and staff, recognizing the event’s impact on social engagement and well-being.

Leadership Experience

Sigma Kappa Sorority, Alpha Delta Chapter | Knoxville, TN
Director of Alumnae Relations 11/24 - Present | General Member 08/23 – Present

  • Facilitate communication and engagement between active members and alumnae, strengthening chapter connections.
  • Organize alumnae events and initiatives to foster lifelong involvement and support.
  • Support fundraising efforts for the Alzheimer’s Association, contributing to philanthropic initiatives.
  • Enhance leadership skills by attending weekly meetings and coordinating alumnae outreach efforts.


National Retail Federation Student Association (NRFSA), UTK | Knoxville, TN
General Member | 08/24 – Present

  • Collaborate with peers to plan and participate in networking events

Timeline

Sales Associate

The Local Boutique and Social House
12.2023 - Current

Food Runner

Topgolf
05.2020 - 09.2021

Concession Worker

New London Hills Swim Club
05.2020 - 09.2020

Bachelor of Science - Retail Management, Retail and Merchandising Management, Business Administration, Advertising, and Public Relations

The University of Tennessee
Lainey Brossart