LAINEY TAYLOR
Outback Steakhouse
Prattville,AL
6
years of professional experience
Enthusiastic high school student with strong organizational and time management skills, seeking to leverage ability to balance academic responsibilities with part-time work. Proven experience in guest relations, including managing reservations and ensuring guest satisfaction through effective communication. Committed to contributing to a team-oriented environment while developing new skills.
Work History
Restaurant Hostess
9 Months- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlists efficiently to optimize seating arrangements.
- Coordinated with kitchen staff to communicate guest needs promptly.
- Assisted in training new hostesses on operational procedures.
- Resolved customer inquiries and concerns with professionalism and courtesy.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Busser
3 Months- Assisted servers by delivering food and beverages promptly, enhancing guest satisfaction.
- Cleared and set tables efficiently to maintain cleanliness and organization in dining areas.
- Monitored dining area for cleanliness and swiftly addressed any issues or spills.
- Collaborated with kitchen staff to ensure timely replenishment of supplies and utensils.
- Maintained stock levels of glassware and silverware, ensuring readiness for service demands.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Cafe Team Member
5 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Prepared smoothies and food items according to established recipes and quality standards.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Operated cash register, processing transactions accurately and efficiently.
- Assisted in training new team members on cafe operations and customer service practices.
- Monitored inventory levels, alerting management for reordering supplies when necessary.
Babysitter
1 Year 2 Months- Communicated effectively with parents about daily activities, behaviors, and developmental progress.
- Rotated toys to maintain child's interest in play.
- Maintained a clean and organized environment in the home, including children's rooms and play areas.
- Took appropriate action after noticing change in children's behavior.
- Encouraged language development through reading aloud sessions spanning a variety of book genres.
Feeding Homeless
2 Months- Provided companionship to clients, engaging in conversations and recreational activities.
- Conferred with multidisciplinary team to deliver optimal care for each client based on individual factors like physical abilities and specific limitations.
- Followed agency policy and procedures in administering care to clients.
- Demonstrated patience, resilience, and compassion in challenging caregiving situations.
- Cultivated a safe and supportive environment for clients with diverse needs.
Education
No Degree
Skills
Guest Engagement
Customer service
Table bussing
Cleanliness and hygiene
Multitasking
Self-awareness
Scheduling
Calm Under Pressure
Scheduling
Dining Area Maintenance
Relationship Building
Self awareness
Table busing
Active learning
Seating Coordination
POS system operations
Accomplishments
- Student ambassadors
- Military ambassadors
- FCCLA (Family, Career, and Community Leaders of America.)
Interests
Reading
Baking
Cooking
Photography
Dancing
Singing
Timeline
Restaurant Hostess
Outback Steakhouse
11.2025 - CurrentRead More
Busser
Darden Restaurants, Olive Garden
08.2025 - 11.2025Read More
Cafe Team Member
Tropical Smoothie Cafe
05.2025 - 10.2025Read More
Babysitter
Ms. Melanie
01.2023 - 03.2024Read More
Feeding Homeless
Guamian People
08.2020 - 10.2020Read More
Prattville High School
No Degree
Read More
AWARDS
A honor roll, AB honor roll
COMMUNITY SERVICE & VOLUNTEER WORK
Feeding homeless, Food drives, Miss Lion Pageant 2024 (Prattville High School)