Abel Cerveny
Kaufman,TX
Summary
Proven Internet Sales Manager with a track record of boosting online sales through strategic marketing and superior customer service at Paul Murrey Ford. Skilled in negotiation and CRM software, adept at transforming customer inquiries into high-end automotive sales, ensuring satisfaction and loyalty. Achieved significant sales growth by leveraging online sales techniques and developing lasting client relationships.
Overview
5
5
years of professional experience
Work History
Internet Sales Manager
Paul Murrey Ford
11.2023 - 11.2024
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
Sales Consultant
Town East Ford
09.2022 - 04.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Diesel Mechanic
KLLM Transport
02.2020 - 03.2021
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
Education
High School Diploma -
Universal of Technical Institute
Irving, TX05-2019
Skills
- Online sales techniques
- Sales strategy development
- Lead generation strategies
- Negotiation
- CRM software mastery
- High-end automotive sales
Accomplishments
- Achieved Top 10 in our Auto Group for Gross Profit by completing Sales with accuracy and efficiency.
Timeline
Internet Sales Manager
Paul Murrey Ford
11.2023 - 11.2024
Sales Consultant
Town East Ford
09.2022 - 04.2023
Diesel Mechanic
KLLM Transport
02.2020 - 03.2021
High School Diploma -
Universal of Technical Institute
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