LAISHA RODRIGUEZ
H-E-B
Laredo,TX
6
years of professional experience
Communication Disorders undergraduate student with experience in healthcare administration, office support, customer service, scheduling, and recordkeeping. Bilingual in English and Spanish with experience working with patients, physicians, and medical staff. Organized, dependable, and comfortable working in a busy environment. Looking for a job where I can apply my general skills, contribute to a team, and continue learning and developing new skills through hands-on experience.
Work History
Food Rep and Customer Service Assistant
4 Years 3 Months- Provided product samples and maintained promotional displays for brand marketing.
- Supported store operations through team communication and organized setups.
- Maintained clean and efficient work areas while engaging positively with customers.
- Helped customers by answering questions about products and services offered. with inquiries regarding products and services.
Medical Office Assistant
10 Months- Manage patient intake, update records, and schedule appointments using electronic medical records (EMR).
- Support physicians by organizing charts and preparing exam rooms.
- Communicate with families regarding follow-up visits and office procedures.
- Ensure the front desk area is welcoming, organized, and efficiently run.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Registration Representative
6 Months- Registered patients, verified insurance, and maintained up-to-date records.
- Assisted with front desk operations, appointment scheduling, and file management.
- Helped reduce wait times and improve patient experience through organized workflows.
Team Member
1 Year 3 Months- Delivered top-tier customer service and maintained a clean, welcoming environment.
- Resolved concerns professionally and supported teamwork during high-volume hours.
- Gained experience in handling transactions and multitasking under pressure.
Education
Bachelor of Science - Communication Disorders
Associate of Science
Skills
Office Administration
Bilingual
Customer Service
Time Management
Leadership
Data Entry
Front Desk Etiquette
Phone Etiquette
Communication
Timeline
Medical Office Assistant
Safari Pediatrics
02.2025 - 12.2025Read More
Registration Representative
STAT Specialty Hospital
12.2022 - 06.2023Read More
Food Rep and Customer Service Assistant
H-E-B
06.2022 - 09.2026Read More
Team Member
CHICK-FIL-A
03.2021 - 06.2022Read More
Texas A&M International University
Bachelor of Science from Communication Disorders
Read More
Laredo Community College
Associate of Science
Read More