Laisha Valencia
Starbucks, Target
Costa Mesa,CA
1
Certification
6
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive and welcoming attitude willingness to take on added responsibilities to meet team goals but most importantly to make a pleasant, memorable experience to clients, to help someone is what makes me happy.
Work History
Barista
4 Years 11 Months- Cultivated warm relationships with regular customers.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Beauty Advisor
2 Years 2 Months- Maintained counter and display areas for cleanliness and organization.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Recommended specific hair and beauty products to meet individual customer needs.
- Followed up with customers to increase satisfaction with purchases and services.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cashier/Cook
3 Years- Learned duties for various positions and provided backup at key times.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Maintained high level of customer service in person and on the phone with a friendly and polite demeanor.
- Assistant Manager and closed the store.
Education
Undergraduate Studies - Public Health
Skills
Professional Demeanor
Friendly and Outgoing
Adaptive and Creative
Spanish Speaker
Exceptional Customer Service
Problem-solving
Organizational skills
Time management
Attention to detail
Product marketing
Certification
- First Aid/CPR Certified (2019- 2021)
- Save our Youth focused on academic and health development (2019-2020)
- Volunteer Costa Mesa Donald Dungan Library (2018-2019)
- Estancia Medical Academy (2017-2020)
- Health Occupation Student of America (2019-2020)
- Digital Marketing Certificate (2025)
Timeline
Barista
Starbucks, Target
10.2021 - CurrentRead More
Beauty Advisor
Ulta
08.2021 - 10.2023Read More
Cashier/Cook
Pizza Hut
07.2020 - 07.2023Read More
Estancia High School
Read More
California State University - Fullerton
Undergraduate Studies from Public Health
Read More