Summary
Overview
Work History
Education
Skills
Timeline
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LaJack Sheffield Sr.

Fort Drum,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Sales Associate

TJX Companies
11.2022 - Current
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Victoria's Secret & PINK
10.2023 - 01.2024
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.

Operations Sergeant

US Army Reserve
11.2017 - 01.2020
  • Integrated intelligence activities into other military operations, plans and programs.
  • Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
  • Executed tactical operations with accuracy and control.
  • Handled administrative requirements, maintained records and submitted operational reports.

Psychological Operations Specialist

US Army Reserve
02.2016 - 11.2017
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
  • Gave individual evaluations based on fitness and combat readiness.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Trained in conflict resolution among subordinates, equals and superiors.

Infantry Squad Leader

US Army
01.2015 - 02.2016
  • Maintained current in-depth knowledge of team member strengths and weaknesses to most effectively plan battle strategy.
  • Provided thorough reports to superiors regarding squad's activities on patrol.
  • Executed reasoned and efficient decision-making to foster troop discipline and unity.
  • Briefed leaders on readiness, equipment status, and enemy locations to enable sound decision making.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Maintained property and equipment inventory and crew assignments.


Infantry Team Leader

US Army
01.2013 - 01.2015
  • Responded to emergencies with speed, efficiency, and knowledgeable assistance.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Devised and implemented training plans and combat tactics.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.

Education

Bachelor of Science - Psychology

Texas A&M University - Central Texas
Killeen, TX
08.2019

Associate of Arts - General Studies

Central Texas College
Killeen, TX
12.2017

High School Diploma -

Dr. John H. Milor High School
Rialto, CA
05.2007

Skills

  • Customer Needs Assessment
  • Problem-Solving Skills
  • Teamwork and Collaboration
  • Strategic Planning
  • Promotional Support
  • Multi-Tasking Strength
  • Conflict Resolution
  • Excellent People Skills
  • Military Procedures
  • Personnel Management
  • Organizational Development
  • Active Listening

Timeline

Sales Associate

Victoria's Secret & PINK
10.2023 - 01.2024

Sales Associate

TJX Companies
11.2022 - Current

Operations Sergeant

US Army Reserve
11.2017 - 01.2020

Psychological Operations Specialist

US Army Reserve
02.2016 - 11.2017

Infantry Squad Leader

US Army
01.2015 - 02.2016

Infantry Team Leader

US Army
01.2013 - 01.2015

Bachelor of Science - Psychology

Texas A&M University - Central Texas

Associate of Arts - General Studies

Central Texas College

High School Diploma -

Dr. John H. Milor High School
LaJack Sheffield Sr.