KEIDRA LANE
Houston,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Community Manager
One Team One Fight
01.2019 - Current
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Evaluated property conditions and recommended improvements.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
Intake Specialist
Houston Area Women’s Center
01.2007 - 01.2012
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Maintained accurate, up-to-date 300 client records for reliable reference and communications.
- Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
- Supported office staff and operational requirements with administrative tasks.
Education
High School Diploma -
Evan. E. Worthing High School
HoustonSkills
- Vendor Management
- Staff Management
- Business Development
- Meeting Participation
- MS Office Suite
- Administrative Support
- Client Service and Support
- Conflict Handling
- Schedule Planning
- Staff Coordination
Accomplishments
Published author of “Dare to Care: My Journey in Caring for Loved Ones”
Timeline
Community Manager
One Team One Fight
01.2019 - Current
Intake Specialist
Houston Area Women’s Center
01.2007 - 01.2012
High School Diploma -
Evan. E. Worthing High School
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