La’Kadence Johnson

• Generate interest in products/services through inbound/outbound calls, emails, and chats.
• Follow up with leads, answer inquiries, and schedule sales appointments.
• Qualify leads to assess conversion potential and provide high-quality prospects to the sales team.
• Maintain accurate and timely customer records in the CRM system.
• Communicate product/service benefits effectively, leveraging strong product knowledge.

• Assisted customers with inquiries, product location, and resolved checkout issues.

• Maintained stocked registers with necessary materials (e.g., paper, coins, and bills).

• Applied promotions, coupons, and discounts, ensuring accurate pricing.

Kept the checkout area clean, organized, and presentable.

• Processed customer transactions, including scanning items, handling payments, and issuing receipts.

• Efficiently bagged groceries, ensuring secure packing and customer satisfaction.

• Assisted customers by carrying groceries, enhancing their shopping experience.

• Collected and organized shopping carts, maintaining store accessibility.

• Kept checkout areas clean, ensuring a pleasant environment for customers.

• Supported cashiers with price checks and line management, improving service flow