Dynamic sales professional with a proven track record at Kroger, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction and fostering loyalty through effective problem-solving and strong interpersonal skills. Adept at managing cash transactions with precision, ensuring a seamless shopping experience for all customers.
Overview
3
3
years of professional experience
Work History
Sales Associate
Buger King
07.2025 - Current
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Engaged with customers to build rapport and loyalty.
Answered questions about store policies and addressed customer concerns.
Assistant Manager
Krogers Grocery Store
06.2024 - 11.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
American's Best Contact and Eyeglasses
02.2023 - 05.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.