LAKEISHA BARTON
Kissimmee,US
Summary
Over 9 years of testing, quality control execution and auditing within the financial industry. Great attention to detail, is what sets me apart in addition to my ability to think strategically and creatively. These characteristics coupled with my DevOps and Economics background have positioned me to be strong in testing and implementing new processes and or tools, while ensuring adequate controls are in place to mitigate exposure to risk. Defining controls and ensuring Quality Assurance while communicating to all parties involved to drive effectiveness has been the constant in my career.
Overview
7
7
years of professional experience
Work History
Property Title Researcher
Fidelity National Title Insurance Company
07.2024 - Current
- Working with written contracts, also known as titles, and ensuring they are accurate.
- Keeping accurate records and updating files.
- Processing applications for the purchase, sale, or transfer of property.
- Preparing deeds, affidavits, and other documents.
- Calculating taxes and other figures.
- Researching state and federal laws to ensure compliance.
- Answering customer questions and providing assistance via computer intelligence.
Lead Automobile and Property Adjuster
State Farm
09.2023 - 02.2024
- Document and communicate effectively with key stakeholders and senior management
- Implement appropriate testing to identify and communicate risk
- Investigated claims by interviewing the claimant and witnesses, consulting police and medical records, and inspecting property damage to determine the extent of the company's liability
- Corresponded with or interviewed medical specialists, agents, witnesses, or claimants to compile information
- Responsible for determining level of loss for each case and deciding on compensation for client
- Appointed liaison between the company and customer attorneys
BONDS AND DOCKETS DEPARTMENT FRONT LEAD
Osceola County Jail
10.2022 - 05.2023
- Process the intake and bond release of inmates and review arrest paperwork along with accurately completing court documents
- Review inmate criminal histories to obtain information using FCIC/NCIC
- Prepares and processes inactive files; purge files and pulls
- Update inmate information in the automated jail management system
- Communicate with other agencies to provide and/or confirm information
MORTGAGE COMPLIANCE TEAM LEAD
Tata Consultancy
11.2020 - 05.2022
- Request, review and verify all loan documents such as income, credit, appraisal, and title insurance, to ensure complete and accurate information is in the file before it is sent to underwriting
- Maintain constant communication with customers on status updates and/or changes to the loan
- Ensure any necessary and critical changes which require re-disclosures have been accurately notated and checked in the loan origination system for compliance purposes
- Resolve any customer issues or demonstrate advanced product knowledge of FHA, VA, Conventional and other loan programs as in Home Equity Lines of Credit, 2nd Mortgages, down payment assistance and bond programs
- Demonstrate working knowledge of federal and state guidelines, rules, and regulations such as RESPA, TILA, HMDA, etc
- Provide functional and technical support, identify and troubleshoot system problems
- Ensure data integrity, testing of system changes, report writing and process improvement opportunities
- Configure, build, and manage integrations to various external vendors and continuously monitor & address any error logs
- Manage change via strong project and change management methodology (identification of scope, identification of risks, project plans, resource allocation, timeline and budget)
Data Analyst Assistant Manager
BLACK KNIGHT
01.2019 - 10.2020
- Perform routine forensic analysis of casework that involves limited types of digital evidence, standardized examination techniques, and extraction of data
- Preserves original evidence while producing and validating a working copy
- Examines computer files from common operating systems, identifies data, and performs extraction methods to gather digital evidence
- Preserves and handles evidence and documents evidence chain of custody
- Presents evidence in a readable format and prepares reports of analysis and findings that are compliant with laboratory policies and the laws governing the admissibility of evidence in court
Back End Forensics and Compliance Examiner
DIGITAL RISK
09.2017 - 09.2018
- Ordered Estoppels/Refinance Demands, Ordered Payoff's, Certificates of Redemptions, and requested questionnaires from HOA's
- Searched the public records and various title plants to perform a title search report
- Examined chains of title for breaks in the historical deed chain
- Composed Ownership and Encumbrance reports, as well as updated reports, within various counties in Florida
- Skip Traced through Accurint/Lexis Nexis, over six hundred homeowners' association files reporting the homeowner's association and management companies contact information if any
- Examined several National properties within clients' Portfolios to determine the presence of an HOA
- Manage new start up projects to report statistics and feedback to the banking client
Education
A.S. - Computer Information Technology
American Public University
Skills
- Workday
- Daas System
- NetSuite
- Salesforce
- MS Excel
- MS Word
- MS Outlook
- MS Teams
- Zoom
Insurance Adjuster- Fl Licensed
Certified Licensed Insurance Adjuster
Timeline
Property Title Researcher
Fidelity National Title Insurance Company
07.2024 - Current
Lead Automobile and Property Adjuster
State Farm
09.2023 - 02.2024
BONDS AND DOCKETS DEPARTMENT FRONT LEAD
Osceola County Jail
10.2022 - 05.2023
MORTGAGE COMPLIANCE TEAM LEAD
Tata Consultancy
11.2020 - 05.2022
Data Analyst Assistant Manager
BLACK KNIGHT
01.2019 - 10.2020
Back End Forensics and Compliance Examiner
DIGITAL RISK
09.2017 - 09.2018
A.S. - Computer Information Technology
American Public University
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